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This product has a FreakScore of 4.2 out of 10 based on 12 scores.
I own 14 of these items. 12 of them works with problems, from first day of buying. The DVD is ready for pulling into the laser-room, but it is not moving. If I start the unit without a DVD inside of the EZ place, the problem is not there. So let the EZ Free and it works fine. My other 2 are running without problems. More then 5000 Laser hours are no problem. But if you need help from sony , dont ask, no help. I will never buy from this BRAND any NEW item again. If you found the DVP-CX850D buy it. This item is much better than the 860. From the 850D I own 14 items, too. Easy to fix, change laser unit or PCB, very nice item.
The laser unit KHM220AAA is same in booth, 860+850
Regards Oct. 2012