Summary: We had this product long enough for the warranty to expire, which is about the same time it stopped working, except for the clock. We missed a lot of shows because this thing would randomly malfunction, sometimes working great, sometimes freezing up completely so that the only way to reset it was to unplug and start over. I've had good experience with Panasonic in the past, so this was an unpleasant surprise.
Summary: It is my opinion one star is really about two too many but they made me do it. I have two of these Panasonic crazy makers. An ES-20 and an ES-10. I've fought with both of them and missed numerous recordings over the last two and three years respectively. The absolute worst part is when they pretend to be recording and then crash at the end of the program. I bought the ES-20 when the ES-10 died and was sent it off for repair.
Summary: Worked great for the first few months. Then random freezes started popping up. Now it freezes every 5 minutes while recording to DVD-RAM or DVD-RW. I now save every 2 to 3 minutes while transferring video from my camcorder. Picture quality, even on the component outputs, was poor from day 1. So I record on this, then play on my Toshiba SD9200. Panasonic has some great products, this is definitely not one of them.
Summary: Purchased the unit and went to play a childrens DVD and it will not play because the ratings setting will not alow it to play. Attempted to change the ratings setting and was prompted for a password. Have never setup a password and the manual does not list a factory preset password. Turns out the ratings setting will not alow ANY DVDs to play. This is junk! Do not buy. How can I unlock this stupid machine?
Summary: I am very disappointed with this product and Panasonic. The dvd recorder is barely used since we bought it in February 2006. A week ago when I tried to finalise a dvd+r it just froze, after trying to reset the dvd recorder I received a split screen on TV. Now the recorder does not recognize any dvd format other than the dvd-rom and does not record on anything. We will have to take it for repair. Hopefully it will work again.
Summary: It seems Panasonic has become like other Corporations in that the customer is treated like the enemy. Panasonic.com doesn't return any emails or calls and even customer service has ignored all of my emails. I sure hope the recorder doesn't break because there is no way I'd expect any help from Panasonic.
Summary: I used it for a very limited period of time and then because I was busy, I did not touch it for 3 months. Today, I turn it on, it is broken! Maybe a power surge? but every electronics around it is working fine. What a piece of crap!
Summary: I thought I had the best DVD Recorder yet, but despite the mostly New Raves over this product, it will stop recording to Regular DVD's when the Warranty runs out, I tried a second one and got the same results, it won't play anything but DVD-Ram Now! Panasonic also did not send me a $50 Rebate that came with it. They sent me to a web site where it wasn't listed. JMO, This unit is great at first but don't through away Your VCR. Good luck to the rest of You.
Summary: I bought this at Best Buy and had to bring it back after the first week because the clock stopped keeping the correct time. The second one had the same problem. I updated the firmware from the Panasonic web site, but the problem persisted. This one's going back too. The other problem is unless you are using costly DVD-RAM disks, you can't choose where to put chapters and can't title chapters. I'd shell out the money for the DVD-RAM but those won't play on other machines.
Summary: After receiving it, tray does not open. Customer service tried to help, but had to send it for repair. Warranty specifies repair or refurbished model, which I do not like at all so would have prefered to get the money back, but more than 30 days passed since purchased. Guess Japanese Panasonic is better than "made in Singapore" This cannot happen in a brand new DVD recorder, probably last Panasonic product I purchase.