Summary: Whirlpool dryer a BIG disappointment. We purchased the dryer a month and a half ago and it never worked properly. We had a technician out for repairs, but the technician didn't do anything and told us to clean our vent. After cleaning the vent thoroughly from the roof to the dryer, the dryer still is not heating up properly. I registered our washer and dryer online on the Whirlpool website, but when we call they cannot find our account or information - twice now.