Summary: The drum for no reason (no heavy loads or weird things put in it) came apart. I have read this has happened to others with this dryer but Samsung refuses to fix this faulty product. Also, every blanket or towel I put in wraps around itself and does not dry. Immediately, within seconds of being in the dryer. I have tried tennis balls (have drum already separated) to try and keep them apart but it did not work. Also, the buttons stick.
Summary: For the first couple of years the thing is very nice, however, be warned. This thing will begin to fail. We are having our first experience with the heat element failure issue that is sooo common with this unit. We now have several loads of wet clothes that we are trying to get dry. For over $1k, I would expect better. I had cheap dryers that lasted far, far longer without issue. This is definitely NOT worth the money.
Summary: I do not regret making this purchase. the dryer has lots of different options to ensure you don't shrink your clothes. The best part about this dryer is the "refresh" and "wrinkle care" option. if you leave your clothes in the dryer overnight you can hit one of those two options and good as new.
Summary: We purchased the washer / dryer matched pair a month ago, and have been very pleased to date. The dryer has all the features you could need, some we have yet to try (the steam features). I know this will come in handy when I need to get some wrinkles out.