DO NOT UNDER ANY CIRCUMSTANCES BUY A SAMSUNG DRYER!!!!
Amazon Customer "bobby592", Amazon
4 July 2013
Summary: DO NOT UNDER ANY CIRCUMSTANCES BUY A SAMSUNG DRYER!!!! THERE IS A MANUFACTURING DEFECT WITH A WELD IN HE DRUM It will fail in 2 years AFTER the warranty and will cost you several hundred dollars to repair. I have spent 3 hours on the phone in endless loops with Samsung customer support trying to resolve this problem to no avail.
Summary: Works ok, capacity is not great...if you fill it up & dry on high clothes can still be damp after 1.5hrs. Mattress pad/sheets dried better in old front loader. Nice range of cycles though. Not impressed by steam cycle...clothes seem wet and take forever to truly dry. Biggest problem...was told there is a drying rack available, and there is a drying rack listed in manual, however it doesn't fit dryer (door won't close). Just confirmed with Samsung. False advertising.
Summary: The drum cracks in these units. This is the second time mine has cracked and I have to pay for the service out of pocket because Samsung will NOT assist. They don't care about faulty products. I have spent $200+ in repairs and my unit is less than 3 years old.
Summary: Samsung dryers have nice features BUT, after LESS THAN TWO YEARS, the drum's factory weld cracked from rear, approx 1", before migrating even further...very common problem...google it. The drums are easy enough to replace yourself. (Yes, you can accomplish this repair using only a cross-point screwdriver ). However, a cost of well over $250, for the part, after less than two years, is ridiculous! Samsung has a design/engineering deficiency with these dryers.
Summary: Problems with this dryer: There are 4 levels of dryness with the humidity sensor. For the 3 higher levels the clothes come out way too dry. For the "damp dry" level the clothes are, well, damp. Plus you are stuck with the Hi or medium temperature settings when using the sensor. No way to use the Low or Extra low temperature. The clothes shrink like crazy with any of these settings. Result: I stopped using the sensor. I go with timed dry.
Summary: I've only had this for a few months, but all is ok so far. If you look at the $500-level dryer construction, esp. around the door, etc., there's a major quality difference it seems. So stepping up to this level when on sale is worth it IMO. Only minor issues I notice: -Manual is ridiculous with info scattered and illogically organized. -End of dry cycle is some overly-long little song that keeps playing for like 2 min!