Reviews and Problems with Fisher & Paykel DE62T27G
Showing 1-5 of 5
... - in fact the lint collection system is the best I've ever encountered
Vernon L. Huber, Amazon
3 weeks ago
Summary: My experience with this dryer is that it operates as expected - in fact the lint collection system is the best I've ever encountered. The problem I have with it is the lid hinge breaks regularly - every 6mo to a year. ...and they cost $100 a pop. I'm a repeat buyer - my first unit last 10 yrs, I would've given them 3 stars if they were more cooperative with replacing my 6 mo. old replacement lid that broke (again).
I have the top load gas dryer and love it. it dries clothes in no time at ...
Beth Jones, Amazon
28 October 2014
Summary: I have the top load gas dryer and love it. it dries clothes in no time at all, but it is noisy. I have had it repaired once and it's noisy again a year later. However, I like the top load so much I would buy another one for our AZ house but it needs to be electric. I have the Eco Smart washer and like it. I love my dish drawers and have had them for 10 years, no problems.
Summary: Had the exact same experience. I called Fisher and Paykel and explained that this seemed to be a known issue with the dryer as it is all over the Internet if you do a search. The representative denied the truth of this and was extremely unhelpful. Will also never purchase anything by Fisher & Paykel again, poor product and poor customer service.
Summary: I would give this dryer a zero rating if I could. We have had the set for 5 years. The first dryer was replaced by the retailer after 1 year because we had the repair man out 5 times. The second dryer worked better but still has issues. The dryer overheats easily for reasons unknown. We have cleaned out the lint from the pipes, etc. I have learned how to disassemble the front of the dryer to find the reset button for the heat element.
Summary: I hate my Fisher & Paykel Smartload dryer! Even when brand new it always took about 1.5 hours to dry a load of laundry coming out of my equally inefficient and unreliable Fisher & Paykel EcoSmart washer. The dryer has quit heating several times now over the past three years Most recently, when it quit heating it took two service calls to 'repair' it. Then one week later it quit heating again.