Summary: First, I'll state that the drill itself, along with the M18 batteries, are great. If it wasn't for Milwaukee's poor service, this would be a 5 star rating. I am a partner in a small home building company.
Summary: I've been using cordless drills professionally for over ten years. This is the first time I opted for a Milwaukee. I've used pretty much every other brand on a job site at one point, but this thing blows them all away.
Summary: While Milwaukee's V18 3.0 Lith Ion battery is GREAT and works with all the 18 v NiCad tools we all have, theses XC and compact 18v lith ion batteries ONLY FIT NEWER TOOLS and are not compatible with the standard slide mounts most of us have.........
Summary: This is, by far, the best drill that I have worked with. I am a contracted handy man and I have used this drill for numerous jobs. The power is unmatched by any drill I have seen or heard of and the versatility and weight is absolutely top-notch.
Summary: I don't use the drill much but second gear went out. When I tried to get it fixed Milwaukee said they don't have parts for it. Asked me to purchase a new drill under a "turn in your old drill program".
Summary: I have a wood working operation. We use the 3 18 volt 2611's every day, all day. They are very powerful and can run a 1 3/4 forstner bit deep into multi layer birch plywood. BUT, here is the first of two serious problems. 1. The drills fall out of the chuck all the time.
Summary: Background - I own a sewer and water excavating company that gets into some building and concrete work as well so we have a lot of experience with corded/cordless tools of many brands. Hilti, Bosch, Dewalt, Makita.