Excerpt: We bought this disposer as part of our kitchen remodel and are very pleased with the sound level as well as the grinding process. Another plus is the cover for the drain that can remain securely in place at all times. One simple turn opens or closes the drain.
Summary: Woah...when they mean quiet, they do mean quiet. This almost makes you feel uncomfortable because you THINK it is not working, but it is. Totally amazing. Ha...I don't like getting use to the rubber seal ( gateway for food to enter the disposal) ( which is new) because most old ones are so worn out your food just falls right in.... No worries, it will wear out in time same as all disposals.