Summary: Cons: I expected far better from Whirlpool and after the brackets holding the plastic wheels broke on the top shelf 4 times I have resorted to a far cheaper and more practical fix. Instead of contacting Whirlpool to send yet another replacement bracket and telling them the machine is defective, I went to the hardware store and bought 2 brass 1/4" flat head bolts with washers and drilled out the plastic to just smaller than the bolt size.
Summary: We have had this dishwasher for nearly two years, we purchased it directly from Whirlpool. The dishwasher is very quiet, much quieter than the Kenmore PRO model we replaced. It also doesn't leak, another plus over the old unit. I have problems with this unit requiring rinse aid in addition to having rinse aid in the tablets that go in the door. Recently it's started running through the rinse aid much more quickly.
Summary: The flatware basket is much too small and the openings for utensils are too small for my flatware pattern. The interior is darker than my previous white interior. I have to pull the baskets all the way out to see what I am doing. Without a rinse agent, the plastic dishes don't dry.