Summary: This was our first dishwasher after ten years of hand-washing. We chose it because it was priced fairly, full stainless steel, good features, and beautiful. And for six months, it worked great. However, after that six month, it stopped working. For over a month now, it sits unused and broken. Two service calls, and the repairman can't get it fixed, and the parts are always backordered. Whirlpool's customer service is terrible.
Summary: We have tried everything to try and get this dishwasher to actually clean dishes, different detergents, rinse agents, extensive pre washing, and yet the dishes still come out dirty, especially the cups.
Summary: This is an expensive, but terrible dishwasher. I have owned Whirlpool products and been very happy with them, including my prior dishwasher. This dishwasher looks beautiful and is quiet -- but that's about it. The silverware rack is poorly designed and poorly positioned -- silverware constantly tips because the dividers are skimpy, it is difficult to remove, and silverware is always filthy. Besides silverware issues, my dishes, glasses, and cups are always dirty.
does everything but actually clean: cargo-cult appliance!
Johan Bollen "gekhond", Amazon
28 December 2013
Summary: I am giving this dishwasher 1 star because it does look and act like a real dishwasher. It has a door, racks, it makes "whooshing" sounds, and it has buttons that beep. The numerous mentions of Energy Stars make it sound powerful and glamourous. However, what this machine does NOT manage to do is actually clean our dishes.
Summary: We purchased this in a package deal with our new town home 18 months ago. Initially we had difficulty with it never drying the dishes so we complained and were told that we needed to keep jet dry full to aid in drying and also to make sure we ran the hot water in kitchen sink before we started it. Done!
Summary: We bought this dishwasher 8 months ago. In the last 2 months we have had 3 companies come out 5 different times to try to repair this. Nothing on the top rack comes clean. In fact the dishes on the top actually come out dirtier than when they were put in. Because it was within the warranty period, Whirlpool paid for the service repairs.
broken after 18 months, never cleaned dishes very well
9 October 2013
Summary: Do not purchase this product!!! After install my wife was not pleased with this unit. The dishes seemed to always have filth on them. We always pre rinsed before we put them in the dishwasher. We lived with it the past 18 months only to find it was leaking from the bottom all over the floor. I pulled it out, only to find the parts that needed replaced will cost about $180.00 with me installing them. Searched the internet only to find other were having the same issue.
Summary: First of all, I don't normally write bad reviews. But unfortunately I have to write a bad one on this product. When I bought this dishwasher my objectives were simple. I wanted a good brand, reasonably quiet, sleek appearance and stainless steel interior. I assumed that all higher end dishwashers would clean properly. Big mistake. This washing machine does not even clean fresh coffee stains from my cups.
Summary: This is the worst dishwasher ever!! It doesn't clean the dishes, or the glassware, and especially not the silverware. Every single time we run it, we have to rewash at least one dish and most of the silverware by hand. And, on top of that, it smells! My old dishwasher never smelled, so I was horrified when I started smelling a disgusting sour smell after just a day or two. Worse yet, when we had a service technician out, he said the dishwasher was working fine!