Summary: This was our first dishwasher after ten years of hand-washing. We chose it because it was priced fairly, full stainless steel, good features, and beautiful. And for six months, it worked great. However, after that six month, it stopped working. For over a month now, it sits unused and broken. Two service calls, and the repairman can't get it fixed, and the parts are always backordered. Whirlpool's customer service is terrible.
Summary: Previous dishwasher never needed repaired in the 10 years we lived in our home. We remodeled our kitchen and chose this dishwasher thinking it would run circles around the old. Not so. The latch broke within the first few months and we couldn't close the machine. Luckily it was under warranty. Now, 2 years later, the control panel has gone out and needs replaced. This is a $400 repair!
don't buy whirpool extended warranty after original warranty expires. go to sears even if you bought on amazon
22 May 2014
Summary: I bought a new kitchens worth of appliances in 2007. After my Sears warranty lapsed, I responded to a mailer for more warranty protection. I called and had them add in my fridge and washing machine. They say there is a 60 day waiting period since it was now "out of warranty" and that the paperwork is mailed to you 4 -6 weeks later. Well I got busy and didn't notice that the paperwork never arrived. * months later I received a solicitation email for my fridge.
Summary: I purchased this dishwasher because it was on sale. Big mistake. I've had it less than 2 wks, and I cannot tell you how many times I've had to deal with silverware spilling out of the rack. Try something else.
Summary: We have tried everything to try and get this dishwasher to actually clean dishes, different detergents, rinse agents, extensive pre washing, and yet the dishes still come out dirty, especially the cups.
Summary: This is an expensive, but terrible dishwasher. I have owned Whirlpool products and been very happy with them, including my prior dishwasher. This dishwasher looks beautiful and is quiet -- but that's about it. The silverware rack is poorly designed and poorly positioned -- silverware constantly tips because the dividers are skimpy, it is difficult to remove, and silverware is always filthy. Besides silverware issues, my dishes, glasses, and cups are always dirty.
does everything but actually clean: cargo-cult appliance!
Johan Bollen "gekhond", Amazon
28 December 2013
Summary: I am giving this dishwasher 1 star because it does look and act like a real dishwasher. It has a door, racks, it makes "whooshing" sounds, and it has buttons that beep. The numerous mentions of Energy Stars make it sound powerful and glamourous. However, what this machine does NOT manage to do is actually clean our dishes.
Summary: We purchased this in a package deal with our new town home 18 months ago. Initially we had difficulty with it never drying the dishes so we complained and were told that we needed to keep jet dry full to aid in drying and also to make sure we ran the hot water in kitchen sink before we started it. Done!
Summary: We bought this dishwasher 8 months ago. In the last 2 months we have had 3 companies come out 5 different times to try to repair this. Nothing on the top rack comes clean. In fact the dishes on the top actually come out dirtier than when they were put in. Because it was within the warranty period, Whirlpool paid for the service repairs.