No warranty. Pure and simple. Electronic board inside is junk.
Kelly Spongberg, Amazon
6 August 2014
Summary: Purchased fridge, stove, dishwasher, and microwave/hood from Sears, all Samsung. Dishwasher started showing error messages about 10 months in. Called Samsung and was told to "turn down th etemp on your water heater". Made no difference. Called in again when it quit draining water and was told there are no service centers in my area (nor in any other reviewer's area apparently).
Summary: I bought this dishwasher from a big box retailer locally. The first one was DOA. They replaced it. It leaked from a vent at the bottom. They tried to repair it by replacing the entire vent, shaft, and closing solenoid. It still leaked. I decided to return it after that and switched brands. I had this for about a month and a half. Ok, so maybe I got two lemons. It's possible. Aside from the fact that it leaked, it didn't dry the dishes at all.
Worst customer service ... defective dishwasher ... falls apart
27 June 2014
Summary: Short version: $900 Samsung dishwasher arrived , was noisy and did not clean well. Called Samsung .... no one will repair the Samsung dishwasher ...why? I live too far from Denver so no Authorized Samsung Repair. No warranty? I live 1 mile from Home Depot and 18 miles from Lowe's where the sell Samsung dishwashers. Amazing Escalate to the Office of the President at Samsung... there they have specialists who tell you to drop dead in corporate speak.
Summary: Had this dishwasher just three weeks and the touch controls don't respond to a "touch". Have to hit the power icon on the touch pad multiple times to get it to respond and activate. Have already called for service under the warranty....and just after three weeks of ownership??!!?? This just should not be for a brand new appliance... Hey Samsung, where is,your quality control??
Summary: Crappy result for such an expensive unit. I purchased it for a client and it does not dry. Full of condensation after use. Now she is not happy and is concerned that she will have to pay more to remove a defective unit that doesn't work. I won't pass on the cost so now I lose money...not cool. On top of it, I discarded the box it came in and Amazon requires it be returned in the box it shipped in. I hope I don't get stuck with an $800.00 not working piece of junk???