Summary: THIS IS IN REFERENCE TO SAMSUNG QUALITY IN GENERAL, not this particular model: The following text was almost posted on the BBB complaint website: "Purchased Samsung DMT400RHS dishwasher in July 2011.
Summary: This dishwasher is the complete and utter definition of horrible. We've had it for a little over a year and a half and have had no less than 5 service calls on it. We've had the main board replaced TWICE (both within the warranty period).
Samsung Appliances are the absolute worst products on the market
Just Another IT Guy, Amazon
13 April 2015
Summary: 2 years and 6 repairs. Samsung needs to stay out of the appliance business. The standard errors you'll see are 1E (Heater Element Failures) and 5E (Drain Failure) and last but not least the go old oE (Over water level error).
Summary: Two and a half years after purchasing, the dishwasher (which never cleaned well anyway) stopped cleaning at all. Turned out to be the motor burned out! Dishwashers are supposed to work for an average of 9 years. I was told it would cost $460 to replace the dishwasher motor. Are you joking?
Summary: The features of this I actually really liked. We bought it 15 months ago and have had 3 repairs in that time. They had to completely replace the whole unit after we'd had it for 2 days, then they had to replace the drain hose (defective, nothing we did or could have done to prevent it), and lastly...
Samsung service is horrible and the product well 3 repairs after 4 uses
Stephanie Sierra, Amazon
22 March 2015
Summary: Dishwasher was installed on 1/23/15, after 3 uses the machine stopped working, called Samsung, they came to fix it the mother board had burned, after 3 uses. They came and fixed it used it again 3 days later it did not work.
Summary: Yep, same problems here. Had it installed in early January and the unit never has worked despite various replacement control panels and pumps installed during 4 repair visits. I am still awaiting a refund from Samsung as of now.
Summary: We are now on our 7th repair visit, the dishwasher has not worked since the first day it was installed. Each time it fails for the same error code, so the problem is clearly in the design of the unit itself. Stay away from this unit, it is just faulty.
Summary: It's love at first sight. She's sleek, She's got depth. Seems adventurous. She's beautiful. She gets her ring and we ride off into the sunset. I notice she's a little sensitive, the controls work, but it takes and extra second or two to get my finger tip heat to transfer and get her to respond.