Summary: I took delivery of this dishwasher on 10/02/13, upon using it for the first time, I received an error code, I called 1-800-Samsung to begin my nightmare of endless run around from incorrect information to being placed on hold. My first call I was told that a technician would call between 24 to 48 hrs.
Summary: We purchased this dishwasher with the expectation that it would clean dishes. This should be a simple concept in a dishwasher, but not for this Samsung. We have to set the dishwasher to its highest setting on EVERY load. The upper rack is virtually useless. It will not clean. We have to place all cups on the bottom rack. Even if the cups are not that dirty this Samsung will place food inside the cup. We have to put plenty of space between the plates or it is even worse.
Summary: I ordered a set of stainless steel Samsung appliances from Home Depot. What a mistake! Two of the four appliances do not work. The freezer door on the refrigerator broke after two weeks. I woke up Sunday morning to find water all over my kitchen floor and the food in my freezer unthawed. The dishwasher doesn't clean the dishes. My 13 year old Kenmore cleaned ten times better. It leaves food on all my dishes and glasses.
Summary: "Samsung Dishwashers seem to fit a mold. Their dedication is to aesthetics and efficiency outweigh the drive to make things seem "heavy" or "High Powered". The reviews for this unit reflect that. There are lots of 5 star reviews that praise the quiet operation and ease-of-use. One downside seems to be that the dry cycle still leaves some moisture behind unless you use a rinse aid.
Pros: Sleek Design, Quiet and Efficient.
Cons: When compared larger more inefficient models, cleaning power falls short.