Summary: Purchased two years ago for our new home, does a great job cleaning dishes. Cleans pots & pans great very happy with performance. The reason for the one star is reliability of this dishwasher. Since installation has broken four times, had to get serviced by technician. Electronic error code b3 on display and halts operation, technician said that is main circuit board failure....$140 dollars later 4X is too much, we be replacing this for another brand....
Summary: I bought this dishwasher May 1st and it broke within 10 days. It took three weeks to have someone from Samsung come out to fix it. When the Samsung repair man FINALLY arrived on June 8th, I was told the water pump in the unit was faulty and that I would need to hire someone to remove the unit before he would fix it and then I would have to hire someone else to reinstall it. Customer service at Samsung was not helpful.
Summary: ... because it's broken again!!! Far and away this is the most unreliable dishwasher we have ever owned. In just over two years of service it has just logged its fourth service call. Moreover, we have had to spend a wad of money replacing fragile basket components, and the soft blue plastic elements in the baskets are disintegrating and depositing on dishes. An incredibly poorly designed machine!!
Summary: We all have our personal "Life Rules": Don't eat something if it smells funny. Don't trust The Man...stuff like that. I'm a pretty easy going guy and my list of Life Rules is pretty short (besides the obvious, be faithful to your wife, do unto others, etc.). I broke two Life Rules with this purchase though.
Summary: I found this Samsung to be a good product. Now, this is only a 3 month opinion so take it for what it's worth. I do about 3 loads a week. I agree with some of the reviews about the inside being a bit cramped but I live alone so this is not a major issue. The dishwasher is very quiet and the dishes come out very clean. The storm wash is a nice feature for those really messy dishes.
Summary: I purchased this dishwasher from Sears - thankfully with an extended warranty and lemon coverage. The dishwasher is garbage. It doesn't clean the dishes on the top rack properly. We have had three repair calls for service in the last two months for the same issue: doesn't drain/loud pump sounds. DO NOT BUY THIS MACHINE!! The pump was replaced once - but that didn't solve the problem.
Summary: Bought this unit to match the Samsung counter depth refridgerator. It sat in my garage for 6 months because of remodeling. By the time I had it installed the warranty period was almost up. Well I used it about 4 or 5 times but each time I had to unplug it and plug it back in for the power to come on. I finally called Samsung and they said it was a known issue in the control panel.
Summary: I'll be honest. This is the first truly negative review of a product I have EVER written. I don't write negative reviews lightly, and often think people are being too demanding or overreacting when I read their beefs with a product. That being said, I wholeheartedly HATE this dishwasher. It was purchased at the end of January, 2011. It worked great for approximately 4 months.