Summary: I do not recommend buying this product. The water fill sensor gets gunked up every six months or so the dishwasher doesn't work. Also, the tabs on the rack height adjuster have broken. I called Samsung since the rack materials are covered under warranty so I could have the rack height adjusters replaced. They advised that the warranty required a service call to install them. What a joke. They just clip on.
Want to make a new friend of an appliance repair guy? Then buy this dishwasher.
Heidi Desimone, Amazon
23 October 2014
Summary: I am sorry to say that this dishwasher has been nothing but trouble since we got it. I think it was 2010 or 2011 that we purchased it from Best Buy. We liked the integrated control panel since we have lots of little button pushers around our house. My husband purchased the extended Geek Squad warranty on it which I thought would be a waste of money. "We're buying the newest, top-of-the-line dishwasher! Aren't we?
multiple problems, most of them occuring outside warranty period
25 September 2014
Summary: Purchased in 2010, reviewing in 2014 because I'm fed up with paying for dishwasher repairs. I have never had any appliance repairmen in my house for anything other than samsung applainces. Stick with their phones, TVs and electronics because their appliances suck. Does not dry or rinse very well. Smells funny from time to time. It is very easy for things to get clogged in the drain tube, there is no trap or screen.
Call it a SAMSLUG, One half star on this one, bad engineering design on this Dishwasher
Pat Goodyear, Amazon
13 August 2014
Summary: This dishwasher is one of the poorest engineered machines on the market. Bought it from Lowes in 2010 as part of a new kitchen, it wasn't cheap $900. Ran fine in the beginning, quiet, although once and a while the display would refuse to turn on, not a problem just had to cycle power to it to reset the CPU, it would work fine for a few months then again a reset.
Summary: If these is such a thing as a POS dishwasher this is the one. 1) does not clean unless I run on heavy load setting 2) parts keep breaking. I got sick and tired of purchasing replacement parts 3) plates never sat firmly in the slots no matter how much I adjusted the tines. If I just touched one, they would ALL topple over. This was the most annoying thing about it. 4) Had to use alternate tines for bowls else NOTHING got washed. They would all come out dirty.
Summary: Not only do we have the broken clips, the wheels that pop off, and the grinding but the spring in our door broke and now the door falls down like a 50 lb bag of bricks. It's hurt my children so many times when they pull on it unknowingly. It's not even worth it for us to fix, going to buy something else even though it's only 5 years old. Horrible drying and cleaning, too. Meh.
Summary: I'm a double loser because I actually bought two of these machines in my dream kitchen so I have double the headaches. They are beautiful and the glass panel touch display is nice but I will echo what the others have said. The dishes don't dry so we resort to opening the machine just after its finished to let it air dry. The upper shelf adjuster broke on both sides causing noisy plastic to dance in the motor for a month.
Summary: This dishwasher was purchased for $750 plus tax on Feb. 2, 2011. Just a month after the one-year warrantee, I had to have it fixed (5E error) and it cost me $152.87; last Friday, Feb 21, 2014, I had to have it fixed AGAIN. It cost me another $109.15 just to have the guy fish out the broken grey rack tabs (same as before) but now he can't fix it because it also needs an additional $400. work just to get it going again!!
Summary: First, I didn't buy this washer here. If I had read the reviews, I wouldn't have bought it anywhere. It has been nothing but trouble from the start. I've been in constant communication with the seller (a well known big box store) but so far no gratification. To iterate all the problems would be to repeat what everyone else has said about it.
Will fall apart before your eyes, then stop running altogether
19 January 2014
Summary: I installed this unit less than four years ago in my home. At first, it was fine. But shortly after installation, plastic parts started cracking off inside the machine. It is sooooo poorly made. I McGuyvered it back together using zip ties but then the machine began stopping midcycle and flashing the 9E error. Samsung has no idea what this means other than "Your machine needs service." We disassembled it, cleaned all parts, blew out the hoses and put it back together.