Call it a SAMSLUG, One half star on this one, bad engineering design on this Dishwasher
Pat Goodyear, Amazon
13 August 2014
Summary: This dishwasher is one of the poorest engineered machines on the market. Bought it from Lowes in 2010 as part of a new kitchen, it wasn't cheap $900. Ran fine in the beginning, quiet, although once and a while the display would refuse to turn on, not a problem just had to cycle power to it to reset the CPU, it would work fine for a few months then again a reset.
Summary: This dishwasher was purchased for $750 plus tax on Feb. 2, 2011. Just a month after the one-year warrantee, I had to have it fixed (5E error) and it cost me $152.87; last Friday, Feb 21, 2014, I had to have it fixed AGAIN. It cost me another $109.15 just to have the guy fish out the broken grey rack tabs (same as before) but now he can't fix it because it also needs an additional $400. work just to get it going again!!
Summary: Terrible. Just terrible. Upper rack clips have broken 3 times now in 3 years. That creates a whole new set of issues as they fall down into the motor. You call Samsung and they tell you they do not have a chronic issue with this design yet you read endless reviews complaining about this very topic.
Will fall apart before your eyes, then stop running altogether
19 January 2014
Summary: I installed this unit less than four years ago in my home. At first, it was fine. But shortly after installation, plastic parts started cracking off inside the machine. It is sooooo poorly made. I McGuyvered it back together using zip ties but then the machine began stopping midcycle and flashing the 9E error. Samsung has no idea what this means other than "Your machine needs service." We disassembled it, cleaned all parts, blew out the hoses and put it back together.
Summary: All started well with this dishwasher, and we were initially very pleased- we loved it. Within the first year it started making noise, and didn't seem to clean as well. By the beginning of the second year we were at war. Since then it hasn't made it more than 3 months without some problem requiring a fix.
Summary: When we had some renos done, we decided it was time to replace our old dishwasher. The salesperson at Sears expounded on the qualities of this dishwasher, and told us it was the best on the market, and that the repairmen all agreed it was the least problematic. We, happily, purchased this dishwasher, and that's about the last moment of happiness we've had where this piece of junk is concerned.
Don't walk away...RUN away from this beautiful piece of CRAP!!!
Janice I. Gonzalez, Amazon
30 September 2013
Summary: Like many other unsatisfied customers, we bought this dishwasher to match the new Samsung Refrigerator (which is not that great either), not because we needed it. We purchased our Samsung DMR78AHS in Mar 2010 and we have had nothing but problems with it ever since. Before, we had a Whirlpool...It was not pretty or stainless steel, but it did not give us any problems in the six years we owned it.
Unbelievably low quality internals. Built like some really cheap Chinese toy.
16 August 2013
Summary: Our Samsung DMR78AHS dishwasher is almost 2 years old and has been leaking and making grinding sounds for quite sometime. The upper rotating sprayer fell off after about a year, which is about the same composition and quality of a bottle of Sams Club water. Now it's stopped working entirely. I suspect that pieces of the washer came apart and the drain pump is chewing on the parts, jamming it up.
Summary: This dishwasher has been a disappointment. We've had it for about 2 years in a household that gives it very light duty use. Dishes don't come out clean even with pre-rinsing and the use of the recommended rinse agent. Neither do they dry very well. The rack mounts broke very quickly and easily. Apparently, pieces that have fallen into the macerator are the reason for very noisy operation, but I've been unable to find the pieces during minor disassembly.