Summary: FULL DISCLOSURE - I don't have this model. I had an LDS 4821 WW. But it was the WORST DISHWASHER EVER!! A complete PIECE OF JUNK. Honestly - I cannot say enough bad about the LG dishwasher I purchased. So much for the efficiency rating - It doesn't clean anything. This dishwasher has broken multiple times. It does not handle food particles at all. We've taken to prewashing all our dishes - and the latest?
Summary: Owned this dishwasher for eight months. Replaced the pump, soap dispenser and heating element. STILL does not clean dishes. Spoke to customer service and they informed me that the dishwasher is not designed to heat water only maintain heat. Pretty tough to do when it runs for two hour cycles and drains and refills several times. The water is never more than luke warm and yes my water heater works just fine. Thankfully LG does not make water heaters.
Appalling Dishwasher would give negative rating if feasible
Amazon Customer, Amazon
13 May 2014
Summary: Looked nice and shiny when new after 14 months broke down. Service technician took a week to schedule and a week to order the replacement part and then a couple of days before it could be repaired. Failed about 3 weeks later, repaired again. Failed about 11 months later - same scenario. After the third time we threw it out and will NEVER touch an LG dishwasher again.
Summary: I've had this dishwasher for just over one year. tomorrow will make the 5th time a repair man has come out to fix what is always the drain pump. consumer cannot get to it, as the unit has to be removed and placed on it's back. the drain pump has been replaced twice already. It may look good, but is a product that needs to be removed from the market.
Summary: Most reviews are done early in the ownership lifetime of the appliance. Here’s a longer run view of the design flaws that exist in LG dishwashers. I am replacing my high end LG dishwasher after less than two years of use. The dishwasher failed due to a cracked fitting on the water intake which failed during the night and caused about $10K in damage to a kitchen hardwood floor, and to drywall and carpeting in a finished basement.
Summary: I came across this while looking for parts (again) for this POS dishwasher. It's horrible. We had some code right after the warranty expired and it turned out to be the entire motor assembly in the bottom of the unit. That worked for a week, then the main board was dead and had to be replaced. Luckily, I'd purchased an extended warranty after the motor was replaced and that was covered. Since then, it threw the dreaded HE error.
Summary: We bought 4 appliances thinking they will match and look really nice. HUGE MISTAKE LG Dishwasher is the BIGGEST piece of crap. It's been services 5 times and LG will not replace it. I have it completely rebuilt with pictures of the repair man and LOTS of boxes of new parts. NOW, it's not working again. LG Microwave - didn't take the warranty but should have (thinking it's only $500, what could go wrong?
Summary: The warranty is only 1 year on labor and 2 years on parts and it's like having a root canal to get them to do anything with regards to the warranty. The first dishwasher lasted 2 months and had to be replaced and that was a 4 week process with 4 visits with a maintenance man, many phone calls and several emails and I ended up installing the dishwasher. The new dishwasher had an oil smell when it was running and was noisy until it died with a L1 error code.
Summary: We replaced a 15 year old dishwasher with this new LG...what a mistake. It cleans OK, but is difficult to load and makes horrible noises. The kids call it the Dish Monster because it is so loud.
Summary: After only a year and two months after purchase of our LG LDS4821ST dishwasher (LG Inverter Direct Drive in stainless), our dishwasher is obviously having a drain pump issue, and thankfully we purchased the service plan at Home Depot. This washer SUCKS. It's become noisy, the panel freaks out and sometimes you cannot choose certain wash cycles, and now this drain pump issue. It's a HUGE piece of shit.