Upper rack is a disaster but the rest of the dishwasher is great.
Robert H. Coleman, Amazon
22 December 2013
Summary: We have had this dishwasher for about 2 years. It only has one problem, the upper rack keeps breaking. Specifically, the wheels on the side of the rack adjuster keep falling off. I don't think we use this an enormous amount. My wife and I are over 50 and her 94 year-old mother lives with us. We run the dishwasher once per day but we have just broken the second upper rack wheel. I would buy replacement adjusters upfront or buy the warranty.
Summary: entering our last year of our 5th year service contract ,ever part inside and all gaskets were replaced and the same problem again,leaks,it all came from the door and no where else,i put a water alarm in the back and the alarm never went off,it always would leak after 6 to 8 hours after the dishes was done,i am firm believer in service contracts
Summary: We bought our dishwasher May of 2011 and it seemed pretty good. We use it about 3 times a week and use the normal wash with the sani rinse setting. About a week ago the top rack started having issues rolling in and out but we couldnt see what was the issue - then it kind of hung down so we saw that the p;lastic "bolt" that held it onto a plastic grommet thing that held it on the slider bar was not attaching so we had to keep sticking it back in there - then the other day...
Summary: This item is being reviewed to test if only people who have purchased an item can post a review. I'm contemplating getting this dishwasher which is rated 75/100 by Consumer Reports. It is also rated 4.6 out of 5 stars in Best Buy. However, all reviews in Amazon sound as though they have been rigged. There are people posting so much negative (1 star) comment that it is hard to know for sure if they are genuine.
Summary: I purchased this dishwasher after spending some time researching for a model that cleans well, and is quiet. This Kitchenaid model fit, and although expensive, I felt it would be worth the extra cash for the quality and features it had. The bottom rack is laid out well and the silverware holder has worked ok. We have had to put twisty ties on the silverware holder to keep the plastic tops on it. After owning it for 2 years, I have found it cleans well without the noise.
Summary: We loved how this dishwasher performed. Completely washed baked on food, dried all the way without spots, very quiet. But the top rack support broke after only 5 months. Come on KitchenAid, you do this for a living. I replaced my old machine because it had become a repair hog. I expect this $1100 machine to at least make it through the warranty period. Shame on you.
Summary: I have to give this 3 stars due to issues I've had with the dishwasher. If it was better built, I would give it 4 stars. I purchased this dishwasher 11 months ago and we were very pleased with the results. It cleans well and is much quieter than our previous dishwasher. When it functions properly, it works very well. However, I have learned a lot about newer dishwashers and manufacturer's warranty.
Summary: I bought this item on Sept.5th and it broke after one use. I had to wait a week for a handyman and I used it one more time before it BROE again. The problem is in the design of the handle. The little bar that connects when you close broke TWICE now. I am exchanging it TOMORROW!! Save yourself some time and CHOOSE ANOTHER!! The machine is beautiful and washes VERY WELL, loads VERY WELL but I am heartbroken at the closure!!