Summary: We're pretty happy with the cleaning this dishwasher does, but not happy with how well it holds up. We already had one service call to replace the control panel (barely covered under warranty), but now 2 years after we purchased, two of the wheels holding up the top rack broke off.
Summary: It does a lousy job of cleaning. You have to run it on the heavy duty cycle to get dishes clean. We called Kitchen aide after 9 months because stopped working, computer board went Bad. Kitchen aid refused to honor the warranty becasue it was installed in a business.
Summary: This dishwasher is a pile of junk - poorly designed and just as poorly manufactured. Firstly the design does not allow easy removal of food particles - twice we've had have service techs to clean the chopper assembly, since water was no longer getting to the top rack.
Summary: We had this dishwasher for just over two years. In that time the upper rack track had to be fixed twice and the last straw was the pump went out. Kitchenaid has a very good reputation and everyone, including the technicians who've come out, have been surprised at how poorly designed and made the...
Dishwasher's ok but has some cheap parts. POOR customer service
JPT "John T.", Amazon
24 January 2013
Summary: We've had this dishwasher for about 15 months....has worked pretty well. Just tonight, however, the top rack assembly rollers broke off...I called Kitchen aide and they said it was going to cost $56 plus shipping to replace them ( they can't possibly cost more than $2 to make!).
Summary: Worked great with no problems for 18 months, then it wouldn't turn on. Repairman replaced the latch ($158 bill) and 12 days later it broke again. If it requires repair a 3rd time, I'm replacing it with a different brand.
Summary: I bought this dishwasher in hopes that I would get the same mileage of the one my parents own. This was not the case. With-in a year of ownership I had to have some extensive work completed on the electronic panel and to also fix some plastic pieces which hold the wheels on the top shelf, obviously...
Summary: Very disappointed with this dishwasher. While it is very quiet, during every regular load, there are dishes that have to be rewashed because they have food on them. Switched to Cascade liquid and have had better results than store brand powder but, still not up to expectations.
Summary: We owned a Kitchenaid mixer for some 20 years, and considered Kitchenaid to be a brand of impeccable quality. When we built a new home we decided to go with Kitchenaid appliances because we liked the way they looked and we associated the brand with quality.
Summary: This dishwasher is not worth it. We had the computer motherboard replaced in it in August of 2011 (purchased in November 2010) and it was done under warranty. What happened was that the dishwasher would start, then 15-20 minutes into the cycle it would just stop. Dishes would not get clean.