Reviews and Problems with Fisher & Paykel DD24DCTX7
Showing 1-10 of 11
15 March 2014
Summary: I have an older FP double drawer dishwasher that was purchased when they were first introduced. Couldn't wait to get a double drawer dishwasher. Well, within 2 months I couldn't wait to get rid of it. An hour and a half wash cycle? You've got to be kidding. And very limited room for glassware, not to mention NO cal rod coil to heat the water enough to sanitize or totally dry the dishware and glassware.
Horrible Company - They do not stand behind their products.
Clint A. Campbell, Amazon
19 December 2013
Summary: Be careful buying a Fisher-Paykel product. They're great when they are working, but you are in for a nightmare if something goes wrong under warranty or need service. They are a horrible company at standing behind their products. I know from personnal experience and will never buy another one.
Summary: When we first got our F&P dish drawer 10 yrs ago, we loved it! Easily 6 stars. Attractive, almost silent, used very little water, entire drawer is 'top rack' safe, cleaned dishes well (we use Cascade granules so tabs not a problem), one drawer perfect for two people with the second drawer there when you have guests or want to run a delicate cycle and heavy duty cycle at the same time, easy to take apart to clean. Our repair man loved how easy it is to take apart.
DO NOT BUY, has handles that break, alot reliability issues especially after the warranty expires..
14 October 2013
Summary: We owned our first Fisher & Paykel about 8 years ago and loved it, no real problems at all. It had handles that curved out from the drawers and the unit worked excellent. Then 3 years ago we bought this model and both handles have cracked (after warranty expired) so with some convincing F&P paid for the parts and we paid the labor of $120 but after one year the handles are breaking again.
Summary: We've moved in to a house and inherited one of these. Firstly it's been broken longer than its been working and the repair guy can't find the fault. Secondly it will use double the detergent of a regular dishwasher, if you use both drawers every night, each one needs a tablet. Also it is extremely difficult to stack, I can't fit regular cereal bowls in it, nothing large such as casserole dished or pots and pans will fit, even in the large drawer. Nor will utensils fit.
Summary: Fisher & Paykel is a foreign company, who once has your money, simply does not care. I bought our unit right at 2 years ago and have had service calls at least 6 times! After the unit flooded our floor for the 3rd time, I contacted the manufacturer asking for either a refund, or a trade for a "traditional" dishwasher that actually works.
Summary: Update: I purchased this dishwasher about a year ago and no issues so far. 3/14/14 I didn't buy from Amazon, and I bought an extra warranty due to some of the reviews I've seen. A drawer style dishwasher was my only option due to a design flaw in the kitchen. Purchased March 2013, so far no issues with the dishwasher. I like being able to save water and only run a single drawer at a time, but have the option of running both when needed.
Summary: The unit is advertised as stainless steel. It arrived in a sealed box sitting in my living room floor. My 13 year old daughter signed the deliver slip. I arrived home and opened the box. The top drawer on the unit was dented and did not close sealed. It is made of cheap plastic with a micro thin sheet of stainless look cover. Very cheap for a $1300 dishwasher. When I called Roadway they subbed out the delivery to NDS . So they give you not my job call Amazon.
Summary: I have a Fisher & Paykel DD603 two drawer dishwasher. Pros; It's very quiet when operating. The top drawer gets used most because no bending. External cosmetics are good. Easy to disassemble components to clean. Cons; Large plates don't fit. The effect of oversize plates is to prevent to top from sealing during operation which allows water to flood the circuitry in the base. Bottom drawer is smaller than the top drawer, meaning fewer/smaller articles can be washed.
Summary: I bought this about 6 months ago and have been pleasantly surprised, as I read the review on last years model and saw they had a challenge with customer service. I was curious as to wether or not I could use the tab soap, (you can now)they were polite and helpful. The double drawers are convienient....especially when one drawer is clean and you don't have time to unload prior to throwing more in the other drawer.