Summary: don't order this item via amazon. their third-party seller ships UPS, which destroyed not one but two units and let me tell you crating a dishwasher that arrived sans crate in the first place is not a fun job. i don't know what the problem is, but after two tries through amazon I gave up, called the local appliance store, and paid $200 more. that said, the unit is very good. it's so quiet I have to press my ear against the front panel to hear any noise at all.
Summary: I just gave away a relatively new Bosch dishwasher. It does not have heated drying and it simply DOES NOT dry dishes. NOTHING fits in it either. I have had lots of dishwashers over the years and this is the worst ever. I never thought to ask if it had heated drying - to me that is like asking if the burners get hot on a stove. This D W is in a vacation home. At our other house I open the DW door and everything is sparkly and dry and ready to put away.
Summary: Two years after purchasing Bosch's "stainless" steel "rust-free" dishwasher with a "lifetime warranty" against rust, we discovered... rust. It was in a very specific area, where the metal filter attaches to the interior tub. We called Bosch and were told that it was our fault, that it was our water, our dishwasher soap, our flatware--anything but the dishwasher.
Summary: Wheels fell off. Forgot to call until the 2 years on parts expired. The rack is covered for 5 years but the wheels are not considered part of the rack. Defective parts. Incredibly slow cycles.
Summary: Bought this dishwasher. #1 Issue: they made it smaller so that they can stuff more insulation around the sides for it to be quiet. The Problem? I am ending up washing more dishes by hand than ever after a family meal. I cannot fit anywhere near the amount of dishes that i used to fit my old Kitchen Aid dishwasher. Does it Clean? yes it does and it should clean. But can't fit in pots!
Summary: I have had this dishwasher for 5 years and it has never worked correctly. Bosch has been out 6 times to fix varies issues. The seal has been replaced twice. The motor has been replaced. It is now leaking water, all my children's clear plastic items are the color of spaghetti sauce and it now makes a lot more noise when the water heater is on than every before. I wish I would have asked for a refund when the problems first started.
Summary: When the bottom rack is full it doesn't slide out smoothly, it falls off its track and you have to lift it out and lift it back in. Capacity is also an issue--doesn't hold as much as our previous model did.
Summary: I bought the dishwasher off the floor of Lowes, Waxahachie, TX. I purchased it because it was on sale and because of the Bosch name. This is the WORST dishwasher I have ever owned and quite frankly, I can't wait till it goes out so I can buy another one!!!! It does not clean my dishes, I have to almost wash them in soapy water first. I will never buy another Bosch appliance of any kind again and I will never recommend a Bosch appliance to my friends.