Summary: The good; it's whisper quiet and cleans well. The bad; cheaply made racks and poor overall rack design. This model fills up quickly and only holds about 1/2 the capacity of a Kenmore unit I had. If you are a family expect to wash a lot of stuff by hand, or do multiple loads, it will NOT fit all the dishes and cookware of a typical family meal. Also the tine spacing and placement prevents efficient use of what limited space it offers.