Summary: My Alpha A580 comes to me with a button not working, the dealer told me they can change it ONLY IF I SEND BACK EVERYTHING INTO THEIR PACKAGES, I think is the first stuff you take it to the trash !!! and I was at Costa Rica at the moment so it will be easier to send only the camara body, but dealer don't accept this !!! so bad service. Sony support repair the problem at TEXAS with no charge.