Reviews and Problems with Sony Cyber-shot DSC-RX100
Showing 1-10 of 32
version it has no warranty a cheap wall charger and will not record in 60p it records in 50p which is pretty useless unless you
M. Johnson, Amazon
19 December 2014
Summary: This is not the U.S. version it has no warranty a cheap wall charger and will not record in 60p it records in 50p which is pretty useless unless you want to convert all your video also if it malfunctions sony of america will not fix must be sent back to japan for repairs good luck sent mine back immediately to bad its not in the desription before you buy
Summary: I bought this camera and when I opened it there was no documentation inside, (no product warranty , no instruction manual) . There was a small box inside for the documents but it was empty and had only Japanese written on the box . I suspect this is a camera meant for the Asian market. I returned it .
Summary: Camera stopped working after 8 months and sent in for warranty repair. Sony claims it was damaged and voided the warranty. As an avid amateur photographer I have had no problems with previous cameras and say this is baloney. The best Sony will do is replace it for $279 (they say that's generous). I will sell the new one on eBay and buy a camera from a company that stands behind their product.
Summary: After less than a year it stopped working. Not problem, send it in. SONY WON'T HONOR THE WARRANTY saying it was abused. Not so with the last three cameras I used and shot over 10,0000 pictures with. I upgraded to this model because of articles and reviews. The camera is great and functions well. But if the manufacturer won't stand behind it, it is worthless.
Nice camera - when it doesn't malfunction, which is ofter
24 September 2014
Summary: I bought this package in August of 2013, paying almost $600. For the first 6 months or so, this seemed like a very good camera. Better pictures than any other digital camera I've ever owned. In fact, I bought a leather case for it since I expected to own it for a long time. Unfortunately, this 'honeymoon' didn't last. By February, I was repeatedly getting error messages saying 'no card' in the monitor whenever a new memory card was inserted.
Summary: Briefly....sony does not stand by their product. We had problems after 6 months and they said to send it to the Laredo repair center. The center has not done repairs, and says it is our fault because the camera has water damage - a completely false claim on their part. Search online for other horror stories about the awful sony Laredo repair center. Sony won't intervene to help, very disappointing. Save your money and buy a nikon or canon instead.
Summary: I am a professional photographer and only carried this camera as a backup-It was carried in my bag. It stopped working when it was 14 months old...lens would not retract and it froze Sony wants to replace it with the same camera which I do not want for $330+ dollars...they have a better newer model out and I would prefer to have that if I am going to pay such a high price though I am not really happy with the camera...
Summary: Can't transfer movies from camera to Mac or Ipad. Crutchfield support tells me it's a software compatibility issue and there is a workaround if I jump thru some hoops, but that's a deal breaker for me. Usual good customer support from Crutchfield-efficient and quick .
Summary: While I love so much about this camera, there is a major software issue with the RX100. I have owned this camera for about 6 months and like many others, a problem developed over time. The camera turns on randomly and will stay on until the battery dies. This means that if the camera is in your pocket, it will turn on, the lens will extend, etc.
Excerpt: This camera takes great pictures and has many amazing features... but how could Sony not pay attention to detail? Seriously! You can't adjust the timer for more than 10 seconds! Sometimes I want to take a picture of myself someplace; I set the timer, and I can't make it into the frame in 10 seconds. Why isn't an adjustable timer up to 30 seconds a STANDARD FEATURE? This seems like a no-brainer that Sony completely missed.