Summary: If you're still selling this years old technology for $500 whoever buys it just got robbed... It is a good camera, though, and I owned one for years. These days you can buy a digital SLR camera for five hundred bucks.
1 month old 2 times in for repair customer service is terrible
running girl, Amazon
20 April 2007
Summary: I purchased this camera from the Sony Store in Vegas on 3-09-07 while on vacation. Came home and some days later downloaded pictures and realized 75 percent were blurry and or had a white/ greenish blur in spots so the majority of vacation pictures were lost. I called customer service at Sony 15 days after purchase and they said to send to Precision Camera repair because replacement warranty is only for 14 days.
Summary: I bought a Sony ICD-MX20 Digital Voice Recorder a week ago. I was surprised that Sony does not provide downloads of the associated software named "Digital Voice Editor". Sony Customer Service staff told me that if you lost the CD that came with the box, you had to buy a new one. Only patches of the software are available to download. The Customer Service personnel told me that it was corporate policy despite the fact that the software is bound to the digital device.
Summary: My husband and I purchased this camera on Nov 19th. After taking pictures during the holidays and having very few turn out, we have sent it in for warranty work. It appears that the flash is not synced with the shutter as most of the pictures were grainy, underexposed or overexposed. Hopefully this is a problem that will be corrected.