Reviews and Problems with Sony Cyber-shot DSC-TX30
Showing 1-10 of 10
Rugged? Warranty Service? denied on both
SONY Denver, buydig.com
13 November 2013
Summary: In-camera charging failed and when I did charge the battery using a SONY branded battery charger that was no supplied with the camera, the camera would drain the battery in less than 24 hours even when not in use. Sent back to SONY for repair and they refused because the camera had scratches on it. They said it was damaged. 1. It was not damaged, only scratched. I'll admit it had some good scratches on when I came in contact with some coral, but it was all superficial.
Summary: I owned a TX-5 (first offered in 2010)...then Sony's Laredo Repair Center messed it up. After several back-and-forth exchanges, they sent me a TX-30. And I just had to get rid of it! --Touch Screen does not work underwater (unlike the TX-5--THIS IS A HUGE DEAL BREAKER FOR ME!) --Night photography often blurry and takes long to expose (unlike the TX-5) --Annoying Recording Button (unlike the..
Summary: This camera is advertised as being rugged and waterproof and those were my top 2 reasons for buying it. The camera housing cracked because a 5'4" beauty dropped it from her pocket (approximately 2.5'). This was the 1st drop of any height in the 1.5 months of ownership. I sent it in for repair/replacement and the crack Sony Service Center promptly (5 weeks later) sent back the same camera with a new housing.
Summary: After two or three uses under water, the camera stopped functioning. It was within the one year warranty so we sent it for replacement. SONY informed us that there would be no replacement because the camera was found with signs of corrosion. So essentially, the camera does not work properly under water, and the warranty becomes void once you use the camera for its intended purpose. If it had not happened to me I would think this was a Kafka novel.
Summary: I only give it one star because you can't give it 0 stars. Not only is it not waterproof, it's not even water resistant. First vacation, first day in the pool, less then in one foot of water and it leaked. Sony couldn't fix it after 3 attempts, the warranty expired and they stopped responding to my requests. Sony is definitely not what they used to be. In my opinion they're just out for that quick buck now days. The Sony quality has gone down the drain.
Summary: I want to clarify before I post this review. This is based off of my experiences with the DSC-TX20, not the DSC-TX30, but may reflect upon Sony's customer service and product design. Hopefully it is something to consider when purchasing this camera. I bought the Sony DSC-TX20 in December of 2012. Used it in Hawaii in January and used it again in the pool in June of 2013. I only used it twice, and always made sure the camera seals were completely clean before immersion.
Summary: This camera has a multi-layered display screen and the inner screen cracked. It had not been dropped, just got a big crack along the bottom corner which can be seen clearly under the outer layer of glass. It doesn't seem to impact waterproofing but doesn't look great. Other features seem fine but for a camera that is meant to be ruggedised this is a fail.
Summary: The Good...this camera is light, easy to use and has a nice touch screen on the back The Bad...the battery life on this camera is terrible. The batteries go dead when it just sits there. The picture quality is not great and the flash is hard to control. I would not recommend this camera to anyone.