Reviews and Problems with Sony Cyber-shot DSC-TX30
Showing 1-10 of 20
Piece of junk
Totally Dissatisfied, B&H Photo
3 weeks ago
Excerpt: Great camera until I tried to download pics. Images are stored in a non-standard Sony format that requires special software to be installed from the Sony website. Furthermore these apps do not support WinXP. Because of the non-standard format used on the microSD, I can't even read the card if I plug it into my PC. So I am stuck with a [$] piece of junk that I can't pictures off of.
Summary: Puchased this camera to use snorkeling. Was pleased with photos, but after 7 uses, there was leakage in the battery area and it stopped working. I had purchased the warranty, but the warranty does not include corrosion. If you plan to use in water - forget it.
Summary: A major disappointment of a sony product, on day 4 it stopped working. Water got in thru the battery compartment seal. The first thing to happen was while swimming in the ocean, sand filled the slide down lens cover from the surf as I was getting out. I did not open the cover, however sand forced its way in. The camera also does not respond to any monitor activated changes when wet. You cannot be spontaneous and change any modes when it is wet!
Summary: I purchased this camera after being sold on the durability aspect--"tough yet stylish," "Certified shockproof, dustproof, waterproof" etc knowing that it carried a year warranty and cost $260 convinced me it was a high quality point and shoot product. It worked just fine (thought the .modd files were annoying), nothing spectacular. A few months after I had the camera, I attempted to take the battery out to charge it and the small blue piece popped off.
Terrible Customer Relations: Sony does not honor their warrenty
Beth Michaels, Amazon
27 February 2014
Summary: I purchased this camera after being sold on the durability aspect--"tough yet stylish," "Certified shockproof, dustproof, waterproof" etc knowing that it carried a year warrenty and cost $260 convinced me it was a high quality point and shoot product. It worked just fine (thought the .modd files were annoying), nothing spectacular. A few months after I had the camera, I attempted to take the battery out to charge it and the small blue piece popped off.
Summary: The in camera charging feature failed but SONY refused warranty service after three months accusing me of dropping the camera. I was able to charge the battery using a external charger (not provided when I purchased this device) and when I put the battery in the camera, the camera would drain the battery within 24 hours. SONY said the camera was dropped. This is 100% false. The camera had scratches on it from being rubbed against coral during a snorkeling trip.
Summary: In-camera charging failed and when I did charge the battery using a SONY branded battery charger that was no supplied with the camera, the camera would drain the battery in less than 24 hours even when not in use. Sent back to SONY for repair and they refused because the camera had scratches on it. They said it was damaged. 1. It was not damaged, only scratched. I'll admit it had some good scratches on when I came in contact with some coral, but it was all superficial.
Summary: Bought because previous sony low light pix were great. but this one is just horrible especially the video in low lights eg in concerts or clubs. very disappointed. should hv returned it but opened to try so probably cannot return to amazon.
Summary: Purchased this camera back in May. Used it for a couple of weeks, then switched it off. One week ago (late October) I switched it on and got the dreaded error code C0:13:01 with "reinsert memory card" being displayed. Nothing was wrong with the memory card, but aparently Sony digital cameras have this common problem which (I later found out) happens quite frequently. Cameras fail. That's normal. The problem is that my Camera is no longer in th U.S.