Bad Pentax camera no customer will not withstand water
Miggi "miggi", Amazon
23 February 2008
Summary: Pentax: bad cameras + bad customer service = declining shareholder value I bought a Pentax Optio W30 online. This is a waterproof camera submersible upto 10 feet for upto 2 hours. As part of testing it, I took it in thigh deep water on Waikiki beach on Oahu and took some pictures. The camera began to take water and ceased to function. Pentax would not honor the warranty even though the damage was covered under the policy.
Summary: My neighbor recently purchased the Pentax Optio W30 digital camera. This theoretically waterproof camera was purchased to use while whitewater rafting. At no time was it ever submerged in water, only splashed in big waves. (The Pentax warranty says it is waterproof to 10' depth.) In fact, it leaked by the 4th or 5th day of our river trip.
Summary: We bought this camera a few months ago, prior to a recent Carribean vacation. It's definitely slower and noisier than I expected, but it has some decent features, so we could live with the camera's limitations. HOWEVER, the camera leaked badly the third time we took it snorkeling. It started with water noticeable behind the LCD, and by the time I got the camera cleaned up, it was a goner. Completely dead. Please understand, we're exceedingly careful with our cameras.
Summary: I bought this camera for a holiday in the Caribbean. After using it for 20 minutes in shallow water, it failed. I returned it to Pentax who (eventually) claimed the warranty was void because it had sand on the battery cover which has compromised the waterproofing. This is nonsense. How it could have worked under water with sand on the battery cover was beyond the Pentax technicians ability to explain.
What the ..... ? a THREE MINUTE battery is not enough.
Gordon Himuler, Amazon
1 December 2007
Summary: I've owned the WR43, the WP10 and now the W30. I loved the first two. I especially loved the optical viewfinder. Did I mention that an action camera NEEEEEEEDDs an optical viewfinder? My first two met unfortunate demises, thus I sallied forth and got their successor. My only complaint, other than the lack of optical viewfinder, is that it has a three minute battery life. What was wrong with the old battery that lasted for several hundred pictures?
Summary: While initially impressed with the camera, my enthusiasm waned when I took it snorkeling. 20 minutes later the camera was rendered inoperable as water had entered the battery compartment. I contacted Amazon who - to their credit - sent me a replacement camera immediately at no charge. Sadly the camera suffered the same fate as the first - except this time water found its way into the screen within the first minute of submersion.
Excerpt: Ich kann allen nur unbedingt abraten diese Kamera zu kaufen. Die Auslöseverzögerung ist so imens, dass spontane Fotos der Vergangenheit angehören. Heißt, bei nicht optimalen Lichtverhältnissen braucht sie schon mal gut und gerne 5 sec eh der Blitz auslöst. Ansonsten ist die Bildqualität gar nicht so übel. Allerdings entsteht bei erhöhter ISO (ab 200) ein nicht zu unterschätzendes Rauschen.
Pros: Schön mal unter Wasser Fotos zu machen
Cons: Schlechte Haltbarkeit, Service und miserable Auslöseverzögerung