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Question: Just got a new 6020 camera. Instructions say to charge using

the computer and run the installation program. The program does not come up on my computer. (Mac).
Thanks

Bill McManus

  • Re: Just got a new 6020 camera. Instructions say to charge using

    The program won't come up if you have a memory card already installed. The reason is because when the card is selected as the "active memory," the internal memory (where a manual and the program is located) is hidden and not accessible. Unplug the camera, remove the card, and replug it in. Then you should be able to run the setup.exe or use the "Initialize camera" option.

    Once this custom ib photo program is installed, accurate battery info is also now available to the computer.

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