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Question: Shutter

While on vacation, my camera was working great, then it started acting like the battery needed charged, so i did, then the next day it wouldnt take a pic at all.
Everything seemed to work, except the shutter was making noice, and not opening, for i couldnt see the subject in the viewfinder. I thought i may have accidently hit a setting button that was causing the problem, but now i believe it is a shutter problem. Any suggestions before i send it off to get fixed. I have pulled out the cards and battery, let set for 20 min. Everything still is the same.