Received a defective copy. Fuji's Service/Support stinks!
Kyle F Opitz, Amazon
2 November 2013
Summary: Pros: -Looks awesome. -Takes great photos. -Feels great in hand. Cons: -Dreadfully short battery life; be sure to stock up on plenty of generic extras. -I was sold a defective copy. As a collector of cameras I have never had the misfortune of receiving a defective model and I certainly did not expect my first Fuji camera (especially an X series model at a premium price) to come to me brand new with so many major issues.
Excerpt: For all the terrific features of the newer cameras, reviews seldom address the repair record or costs. We recently bought the X-20, whose on-off mechanism is a twist of the barrel. The lens barrel is attached to the body by three small plastic pins (less than 1/16" thick). We weree surprised that this crucial mechanism would be secured so flimsily. When the pins broke or detached Fuji wanted $370.00 for repair. They said the warranty is void because of "impact damage.
Beware, this is still NOT a UK model - bought 25th July 2013
Ms Janet Billington, Amazon
28 July 2013
Summary: I bought this on 25th july 2013 as my son's birthday present. Despite telephoning Amazon to confirm that they would send a UK spec model with a UK charger (having read the other reviews on here), I still received the european version. This has a 2 pin charger plug not compatible with UK sockets and the printed manuals were only in German or French.
Summary: The Fuji X20 is a gorgeous camera. I've only used it very briefly, so I won't go into detail about its function, but suffice to say it produces lovely images. However, the camera supplied by Amazon is the European edition, so the printed manual is supplied in French and German, and the battery charger is a two-pin continental version. This obviously doesn't stop the camera from being used, but other suppliers will provide a manual and UK charger.
Summary: Comparing this to the old model, x10, this is too expensive even more expensive than the old model when it was launched. So don't understand fuji's marketing tactic of attempting to rob her potential customer like me. I waited for this without purchasing the old model for almost a year but end up getting nowhere with this unacceptable price tag (0.5k).
Summary: Après essai , environ 50 photos, j'ai renoncé à cet appareil. Les prises ont été uniquement faites en automatiques. La qualité générale (exposition, qualité) était très décevante loin des excellentes critiques de la presse spécialisée.