Summary: The camera is fine as long as nothing goes wrong. Fuji has the worst customer service I have ever delt with. They pass you from one person to another and do everything they can not to help you. Be prepared to deal with the worst customer service in the business. I really hope this helps you.
Don't Buy...FujiFilm Support is a Joke...It's The Worst !!!!!!!
"The Boss" is boss, Amazon
22 August 2006
Summary: I bought the camera in May of 2006, as a graduation gift for my son. He loved the style and compactness. He experienced focus/zoom problems after 1 use. Unfortunately he didn't start to use the gift for 2 months or I might have been able to return to Amazon for a refund. Contacting Fufifilm has been overly cumbersome. Their website is not straightforware and their voice response system is not user friendly or responsive (LONG WAITS).
Summary: Bought this camera for my wife. Takes good pictures but handle this camera with extreme caution. If you drop it be prepared for a large repair bill. Fuji customer relations is sub-par. Warranty does not cover any impact internal damage. I've had better luck with Nikon and Kodak and will steer clear of Fuji in the future.
Summary: Do yourself a favor and stay away from this camera. I returned mine after trying every possible combination of every possible setting and realizing that at best this camera takes pictures that are mediocre. At worst they're unusable, and most pictures fell into that second category. I have an older 3.2 megapixel Canon that takes significantly better pictures than this 5.1 megapixel camera.
Summary: I bought this camera for my daughter. She loves it, but it lost the sound recorder. I took it in to the Fujifilm service center, which happens to be located where I live and they can't even look at it for at least a month. There are no other alternative servicing facilities with a quicker response. It is the worst service time I have ever heard of. I would not buy another Fujifilm camera.
Summary: It was a very sad day when I had to return a Fuji camera within one week of purchasing the Z1. I had taken over 200 pics in that time span with various lighting and options. I probably had 2-4 pics that were salvageable. My brother is a professional photographer who is a big Fuji fan and user. I was on the phone e:Mailing the Z1 pics to him and he was astounded at the poor quality of the pics, as well, even though some other reviewers had great quality pics.
Summary: Buyer beware! I bought this camera and tested it out by taking indoor and night shots. I downloaded them to my PC (which was very easy) and the pictures were grainy and many were out of focus. The picture quality was worse than most compressed .jpg's that receive via email. I have an older Olympus C-3000 which takes terrific pictures (indoors, night time, etc.). I am used to much higher quality shots.