Reviews and Problems with Canon PowerShot SD850 IS / Digital IXUS 950 IS / IXY Digital 810 IS
Showing 1-9 of 9
"Broadway Photo is not to be trusted."
30 March 2009
Pros: Avoid Broadway Photo.
Cons: Broadway Photo is not trustworthy. BE CAREFUL. To be safe, stay away! They won't allow returns: I was told it was too late to return item when I called back 5 minutes later. Also was told, even if I could cancel order, it would cost 15% plus shipping
Summary: I purchased the Canon SD850 IS 6 months ago and have used it regularly. It suddenly stopped working - the lens would not retract. I sent it to Canon for service under their one year warranty. They decided that it would not be "economically feasible" to repair the camera and have sent it back to me still broken. Canon "customer care" says that the technicians found "water damage" even though the camera was never around water and worked fine up until the moment it stopped.