Summary: Camera has a message "“Lens Error. Will Shut Down Automatically. Restart Camera “ and the lens will not retract. Camera is totally non-functional after only 18 months of use. The exact problem is posted on Canon's website as a product advisory but our serial numbers are not within the range for free repair. Sent the camera to their service center and they will repair for $160. Spoke with a representative at the repair center who had no apologies or explanations.
Summary: This camera is notorious for lens errors. Mine is broken and Canon is trying to charge me to fix it even though it is a KNOWN error. My camera is still even under warranty. DO NOT BUY THIS MODEL.
Summary: I had this camera for less than 6 months and have less than 500 images taken with it, most of which have been on a tripod and I carry it either on my belt in a LowePro bag or sometimes in my pocket. I have never dropped it, banged or knocked it against anything. I'm pretty poor and it was a huge investment for me to spend this much on a camera so I baby the thing. Thing is, the LCD screen suddenly had vertical lines running through it.
Summary: Truly disappointed. Opened box, took out camera and turned it on. The dreaded Lens Error message popped up. Lens would not retract after shutting off and restarting a number of times. Returned.
Summary: I was aware of a lens problem that a lot of people were having with the s100 but i thought i would be safe since canon came out with a product advisory that said it only affected certain serial numbers: The first and second digits of the camera's serial number are any number from"29" through"41." For example: "29xxxxxxxxxx", "30xxxxxxxxxx"........."41xxxxxxxxxx" So it appears the problem was fixed. My camera serial number was "47xxx...
Summary: Got this camera as an anniversary gift. Didn't work straight out of the box - LCD screen totally black (power button on, menu on, screen black, pictures black). Unfortunately we were out of the country on holiday and missed the amazon 14 day return policy. Canon was great about the repair - I sent it in to the canon repair in Surrey, and they returned it in a couple of weeks supposedly fixed. It worked for a couple of weeks great.
Summary: I loved this camera for about three weeks (5x zoom,raw format, great pocket size). Then in a little less than 4 weeks, 10 days into my trip, the camera began to fail. The camera sometimes wouldn't turn on, when it did the lens would not retract, wouldn't turn off. I was traveling in hot/humid Hong Kong, Macau, & Hanoi going in and out of A/C spaces. Condensation apparently form on the inside of the camera. It was never rained on, exposed to liquids, etc.
Check your factory seals! Some of these are returns/refurbs/defects!
9 July 2012
Summary: I was suspicious when my camera arrived in a beat-up box with no factory seal. I was even more suspicious when the product tags were also missing. I was extremely suspicious when the date/time/etc. were already set. I was completely convinced when the first picture I took was #441. Check your gear. Make sure they aren't dumping defects and refurbs on you as if they were new!
Summary: Unfortunately, I have to add another customer unhappy experience with the Lens Stuck Open problem. I was in the middle of a vacation when the lens opened and would not retract. I was without a camera for the rest of the vacation . When I returned home I found out that this is a "common" problem with this camera. If I had read the number of reviews here reporting the problem before I purchased, I would definitely not have purchased the camera.
Summary: Purchased February 22, 2012 and just got a lens error message! The lens will not retract. I have been so careful with this little wonder and now it will not operate. I was pleased with it when it was operational. It is quite a lot of money to spend to have it mysteriously cease to operate in under three months.