Summary: We are long time Canon camera owners so we bought this when we planned our trip to raft the Grand Canyon. Within days of being on the water the camera became fogged. After that point the camera was unable to take a picture that didn't just look like fog. While the camera was splashed some, it was never submerged at all. Essentially, it failed at its basic task.
Conclusion: I am extremely disappointed with this camera. Our family loves to be in the water. I thought this camera would be perfect. Unfortunately it is not really waterproof. The first one I bought started leaking within a month. Canon sent me a new one. (which was great for customer service) But, now the second one let water in too. :( Obviously it isn't waterproof like they advertise. I can't say anything bad against Canon's customer service and their other products.
Summary: Great, till it failed. I took my new camera on a Caribbean cruise. Having owned a similar model, I was ultra careful opening the port to download pictures. Eventually I opened the battery port to add a fresh one, on the next use it leaked and has refused to dry out and work. Believe me, I was careful.
Conclusion: I purchased this camera and used it underwater twice without problem. The third time while snorkeling it filled with water and is now useless. I will send it to Canon but am not hopeful they will replace it as it is out of warranty. After reading the reviews, I think this model is a lemon. Maybe the D30 will be better? I love my other Canon cameras (five)!
Summary: I bought this camera to use for beach and cruise vacations, so it was only used twice between the purchase date (December 2012) and it's failure date (January 2014). First trip to a Helmet Dive in the Caribbean yielded really wonderful pictures. The second use was on a beach vacation in Florida and again we got fun pics.
Video started making click sound for unkown reason
8 March 2014
Summary: I owned this camera for about a year. I used it lightly, always washed it after being in the water, and did not drop or damage it. After owning it for about one year (used maybe 10 times total), it started making a clicking sound when taking video. I suspect the stabilization mechanism was broken, but turning the stabilization off did not eliminate the clicking sound.
Conclusion: This is my 3rd canon waterproof cameras and I loved the other two. The changes that have been made to this model are horrible and have reduced the quality of this camera to the point that i will be sending my recent purchase back. The change to the location of the strap attachment makes it impossible to set up a timed shot because the camera will no longer stand up without being propped up.
NOT waterproof = But Canon replaced the failed camera with a refurbished one
M. Hudson "Mike H", Amazon
17 August 2013
Summary: After about 5 uses in the water (at snorkeling depth) water penetration occurred. I meticulously followed instructions for making sure the two doors are properly closed. I've always been happy with Canon products but this one is a real disappointment. Steer clear of this if you're thinking about using this underwater. Now it's a $300 piece of junk UPDATE - camera was sent back to Canon. Initially, I got a letter indicating that they'd charge me $190 to look at it.