Reviews and Problems with Canon PowerShot Digital ELPH 310 HS / IXUS 230 HS / IXY Digital 600F
Showing 1-10 of 36
Will not purchase again!
Dianne L. Atkins, Amazon
3 weeks ago
Summary: This is the 2nd Canon Power Shot I have purchased that has failed in less than 2 years. Have been unable to get adequate response from Canon. I sent in an e-mail but the response was clearly boiler plate and it was apparent they my e-mail message had not been read. Phone support hours are extremely restrictive, only on weekdays and only until 8- 8PM PST. Kinda of hard to contact them in non-working hours when you live in the Central time zone.
Summary: This camera only lasted a little over a year and then the lens quit working. Same thing happened with a similiar Cannon camera, only that one lasted about three years. I'm through with Cannon.
Summary: The camera quality is weak compared to other Canon models that I have had over the past 10 years. I bought this model b/c my friend was showing me all the upgraded features. We both ended up with the same problem with the shutter getting stuck and the camera not able to work at all afterwards. I sent my camera back to Canon for service within the 1 year warranty, and it came back to me with a $189 service charge for a refurbished camera.
2 major problems and picture quality disappointment
M. Phillips, Amazon
28 April 2013
Summary: My previous camera, which I got many years of good use from, was a Canon SD870 IS Digital Elph. After 5 years, everything still works on it, but we decided to buy this new blue 310 HS Elph four months ago because we wanted to get higher def video, a slightly smaller package, and we were hoping for better outdoor night shots (the previous camera was very poor at the latter). Unfortunately this new Elph 310 has been very disappointing because of the following flaws: 1.
Summary: 2013/01/23 - I purchased this camera 2011/10/31, so it is 2 1/2 months over the 1 year warranty. I really liked it while it was working, but unfortunately it stopped working. When I go to shoot images, the viewing screen is completely black. I cannot see anything on the image display. I called Canon, and they offered a refurbished one thru the 'Canon Loyalty program' at a 20% discount, but only a 90 day warranty, OR I could send my camera in to get it fixed.
LOUD Clicking & tapping noise when I shoot videos !!!
Zona Films, Amazon
27 September 2012
Summary: Length:: 0:58 Mins hi I am Zona from ..... "Zona Films" ....... ( my channel on YouTube ) I make a lot of vidoes on YouTube so what camera i use to shoot my videos is very important I LOVED my old Canon ELPH 780IS. The only reason I got this one was because of the NEW 1080 HD video. My old Canon 780 IS only had 720 HD and I wanted to have the best video I could get in a little pocket camera. WELL ........ So far I HATE this camera!
Summary: I bought this camera last December, used it once or twice and then took it with me on a trip to China. I took some shots in the plane and the lens wouldn't retract. So, I was stuck with this non-working camera overseas for two weeks. Ugh. When I returned, I sent it in to get repaired. Instead of repairing it, they returned a refurbished camera to me. Months later, the "refurbished" camera started showing lines across the LCD screen in the back.
Summary: We have had this camera for 5 months. We bought it to have a better digital for an upcoming cruise. Tried it for several months so we felt comfortable with operating it. Within one day of our cruise , we got the dreaded lens error message and camera was inoperable. Fortunately, we had taken our old nikon cool pix as a back up. Returned camera to Best Buy. But they would only contact Canon with the issue.
Summary: I will make this short and sour. Had this camera less than 6 months when screen became distorted. The camera was NOT dropped or abused. If the damage was caused by impact, as Canon factory service is alleging, it had to have been when I put the camera in a windbreaker jacket and hung it on a wooden chair. I say "hung" because I did not toss or throw the unit on the chair. The camera has no visible sign of impact on the outside.
Summary: Very disappointed with this camera. Received this in the mail 10 days ago. Took fabulous pictures and videos up until today. I initially chose this camera because I was looking for one that would take pictures in low lighting. It did a great job with that so I was very happy. However, today the camera lens froze open and I have been unable to get the camera to operate. After reading the "1 star" reviews, I see that others have had this same problem.