Reviews and Problems with Canon PowerShot Digital ELPH 310 HS / IXUS 230 HS / IXY Digital 600F
Showing 1-10 of 22
Will not purchase again!
Dianne L. Atkins, Amazon
30 November 2013
Summary: This is the 2nd Canon Power Shot I have purchased that has failed in less than 2 years. Have been unable to get adequate response from Canon. I sent in an e-mail but the response was clearly boiler plate and it was apparent they my e-mail message had not been read. Phone support hours are extremely restrictive, only on weekdays and only until 8- 8PM PST. Kinda of hard to contact them in non-working hours when you live in the Central time zone.
Summary: This camera only lasted a little over a year and then the lens quit working. Same thing happened with a similiar Cannon camera, only that one lasted about three years. I'm through with Cannon.
2 major problems and picture quality disappointment
M. Phillips, Amazon
28 April 2013
Summary: My previous camera, which I got many years of good use from, was a Canon SD870 IS Digital Elph. After 5 years, everything still works on it, but we decided to buy this new blue 310 HS Elph four months ago because we wanted to get higher def video, a slightly smaller package, and we were hoping for better outdoor night shots (the previous camera was very poor at the latter). Unfortunately this new Elph 310 has been very disappointing because of the following flaws: 1.
Summary: 2013/01/23 - I purchased this camera 2011/10/31, so it is 2 1/2 months over the 1 year warranty. I really liked it while it was working, but unfortunately it stopped working. When I go to shoot images, the viewing screen is completely black. I cannot see anything on the image display. I called Canon, and they offered a refurbished one thru the 'Canon Loyalty program' at a 20% discount, but only a 90 day warranty, OR I could send my camera in to get it fixed.
Summary: We have had this camera for 5 months. We bought it to have a better digital for an upcoming cruise. Tried it for several months so we felt comfortable with operating it. Within one day of our cruise , we got the dreaded lens error message and camera was inoperable. Fortunately, we had taken our old nikon cool pix as a back up. Returned camera to Best Buy. But they would only contact Canon with the issue.
Summary: Very disappointed with this camera. Received this in the mail 10 days ago. Took fabulous pictures and videos up until today. I initially chose this camera because I was looking for one that would take pictures in low lighting. It did a great job with that so I was very happy. However, today the camera lens froze open and I have been unable to get the camera to operate. After reading the "1 star" reviews, I see that others have had this same problem.
Summary: I ordered 2 of these, 1 in Sept 2011, 1 in Dec 2011. Both cameras had the lens fail to open after a week of use. Returned both and ordered a different camera. I'm not the first to get 'Lens Error' but for me it was 2 for 2. Glad I ordered from Amazon.
Summary: I had two issues with this camera. After contacting Canon I decided that I had a defective unit, so returning the camera for a refund. I am a bit hesitant to try again since this is a new model and seems like they are still trying to sort out quality issues. Problem 1: In video mode, there is a very loud humming noise when image stabilization is ON. This noise is not the motor noise from zooming, it happens without touching the zoom.
3rd time ever turning the camer on, I get Errror message
Elizabeth LeBlanc, Amazon
1 January 2012
Summary: I purchased this camera to use specifically for New Years Eve. I was able to take ONE picture & then started getting an error message that states "lens error, will shut down automatically, restart camera. EXTREMELY Disappointed!!!