Summary: DIS-A-PPOINT-ED! I received the ELPH 100HS camera as a gift, and it has had multiple lens issues. The product may have nice features... if the camera will turn on. The lens comes out, and stays out; never to be retracted. Whenever the camera is turned on, it just turns off. When I sent it in the first time, they first claimed it would be free - however they tried charging me the about the full price of the camera to only send me back another camera with the same issue.
Summary: I purchased this camera for my wife and in just a few months, it had a lens error and the lens would not come out and the camera would not function. I returned it to Canon and got a replacement under their warranty, and in less time than the first one...another lens error and a non working camera. I know Canon cameras have a bad reputation for this happening when taken to the beach, but this camera was never used outside.
Summary: Very disappointed. This camera has died TWICE (so far) and it's only been 9 months. The first time the camera failed it would not turn on at all. We sent it for warrenty repair and received a refurbished replacement camera THAT WAS NOT THE COLOR OF OUR ORIGINAL, Canon said we didn't have any option on which color they sent. Now, three months later and the replacement camera has just died.
Summary: There must be dozens of very positive reviews on this camera - I cannot begin to understand this. In just slightly low light level conditions (i.e. like anywhere indoors, which is 90% of where people use point and shoots) all images are blurred and/or have terrible color. I say this because any other camera at the very same occasion takes *much* better pictures. Rich brown earth becomes gray. Lovely faces become a blur. Except with other cameras.
Summary: As it has been well documented by other reviewers, this camera has a major manufacturing flaw. I first bought one for my daughter and it has worked well. But when my wife bought me the same model 3 months later, it worked all of 3 days before the fatal Lens error message. The camera won't open, the lens won't move and it is dead, not even able to view pictures. Happy I could at least remove the SD card and save the 30 pictures from it.
Summary: Simply put.Cannon makes a pretty good camera but doesn't stand behind their products.Soon after we bought a Canon Powershot it broke.There was a problem with the lens.It was sent to a company that Canon subcontracts to repair their cameras.We were told that the warranty "doesnt cover lenses" and it would cost $100 to fix.Which is how much we payed for the camera.I will never buy any Cannon products ever again!
Summary: Even though I thought I did enough research nothing but disappointed with this camera, I am returning it. I tried working with it for a couple hours but could not get good results at all. Poor color, everything is too bright & looks blown out, software doesn't actually work on Windows 7 even with their update. I can get better pictures with my iPhone. Camera came with a gouge on the bottom so I suspect it was returned before.
Worst Customer Service, Common Problem Unacknowledged By Canon, $126.95 In Warranty Repair Cost! Outrageous
10 March 2012
Summary: We had this camera for a little over 1 month when the zoom mechanism got stuck half open. We googled the problem to find that it is a flaw well know by users of Canon Powershot cameras and is not acknowledged by Canon as a flaw in camera design. The exact problem that occurs triggers the the Canon E18 error which happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner.
Summary: I have been the owner of Canon Elph cameras for the last 5 or 6 years and can testify that the quality has gone down to the unacceptible level now. I have bought Elph 100 HS (Made in Japan, by the way) for this Christmas. After 2 months of VERY light use, the lenses would not retract or zoom anymore. The camera is dead. The camera is crap. Wished I could recommend a better point-and-shoot, but I can't.