Summary: These products are no longer supported by Toshiba. Since the manual is not included in the box, one can be found at the Retrevo web site, but I was unable to find mention of it on the various Toshiba sites.
Terrible Product/Terrible Toshiba Customer Service
Tech Crazy, Amazon
30 August 2011
Summary: I bought two of these products for my two adult kids who are now in their own places. One worked a bit and then stopped showing images (and we have several other brand of digital images which work just fine). The other one didn't even turn on out of the box. Toshiba's customer service was terrible.
Summary: I purchased a toshiba digital frame dmf102xku, Firstly, no owner manual comes with the item you have to downlaod it from the site. Secondly, I played with the frame and had a few technical problems so I called toshiba to ask for assistance.