Summary: Opened this product up after buying it for Mothers' Day gift for my wife. Defective. Have to return it. Customer service was responsive. Maybe that would be a better product for them to sell, instead of this frame. I'm going to return the item and not exchange it. I'll look elsewhere for a frame.
Summary: Overall, the Portable USA PU-10W 10.4" Digital Picture Frame is a great product for the price. What I Liked: I have been very impressed by the look and feel of the product. The black matting and the black frame are very classy and look refined enough for even the nicest of homes.
Summary: Great frame for the money! Color rendition is perfect. I added a 2GB SD memory card that plugs into the frame in order to increase the capacity of the frame without having to compress or make smaller the picture size (files) that were loaded into the frame.
Great gift for grandma/grandpa, but won't shoe TIF files
Daniel Ryan, Amazon
21 December 2008
Summary: We purchased this digital frame as a shared sibling gift for my parents who are in their mid 80's. Very simply to use (important!) - they won't use the remote or all of the other functions (playing videos, music, etc.). The frame presents very clear pictures.
Summary: This screen is reasonably-sized for most viewers (this one replaced an earlier 7-inch sized screen) and I can recommend it for elderly or sight-limited folks. I bought this for my parents (aged high 70s and 80s) and loaded up lots of photos on a 2 GB chip.
Summary: I shopped for a picture frame that was resonably priced. My primary concern was that I wanted the photos to be easily viewed from across the living room and I wanted the frame to be easy to operate (load & display photos). I do not intend to use the video or audio portion of the product.
Summary: I purchased this item as a gift, and found the same awkward power cord problem that others have identified. Amazon replaced it but the new one had the same problem. I contacted the vendor, who was very apologetic and immediately shipped a new power cord that fixed the problem.
Summary: I bought this for my wife. She liked it. Everyone who sees it wants one. It was easy to set up. I loaded a memory card (not included) with photos and turned it on. Easy to adjust settings. No problems. We have had it running 16 hrs a day for about 6 months. Update: 2+ yrs and no complaints.