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Question: Kodak W1020 can't find photos over wireless

I bought the Kodak w1020 Digital Frame so I could access photos from my computer's hard drive, but I can't get it to access my photos over wireless. It has picked up the signal from the wireless router and lists my computer as a device, but no photos show up. The frame itself asks me to press "allow" on the computer to grant access, but I'm not sure where I am supposed to do this. I have hit "allow" everywhere Norton 360 will let me.

The troubleshooter tells me that the Norton firewall may be blocking access, but it says the same thing even when I turn Norton off.

Any ideas? Thanks!

  • Re: Kodak W1020 can't find photos over wireless

    You should find the photo over wireless and you have to make sure if you had setup the device correctly by following the manual. If it still shows the same problem, then something is wrong with your Kodak Digital Photo Frame. Contact the Kodak Technical support to get help or simply return the product to another one.

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  • Re: Kodak W1020 can't find photos over wireless

    if I were you I would contact Kodak and ask them about it, most likely they've encountered this problem and will have a fix for you

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