Summary: I have now witnessed our third Aluratek digital frame crap out with the exact same issue. Without warning, all the images become covered in a red hue and some pixalated. Each time, I have written the company and had to push hard to get it replaced. Each time they sent me an upgraded model, so i had held out hope they had fixed this issue. I was wrong. I received a high quality frame as a gift, so I am not even going to fight this company for a new one.
Will not start a video automatically, crapped out in 6 months
21 May 2012
Summary: We purchased this unit because it has a timer to start and stop automatically, and it plays video clips. What wasn't mentioned is the fact that it will start up and show still pictures automatically, but not videos--you have to manually start the video with the remote. We had good service from the unit for about 6 months (well out of warranty) and then the image appeared "scrambled" on the screen.
Summary: Not worth the money, at any price. There's a reason video formats supported are not listed in the documentation. To save you a lot of digging, the format is an older (codex) version of AVI. If you're in the Apple camp, you can't export directly to a version that will work on this frame. Aluratek online support says that an older version of HandBreak will save in that format for Apple, but neglects to mention that that version of HB no longer works with OS X.
Summary: Bought this on a great sale from Amazon for a Christmas gift. Didn't open it right away and when it was opened the unit didn't work at all. Called Aluratek and they didn't seem surprised at all when I described the white lines at the top of the frame with no menu page. They simply said it was defective and to return it to Amazon.
Summary: I bought this for my Mother for Christmas. She loves it. She only uses the built in memory and has a pile of pictures in it and some music. It can't be that hard to set up, she is 76, and not really computer savy. SHhe really enjoys it, and I'm glad I bought it. There have been no problems with the one I bought.