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6.9 out of 10

Sony HDR-XR500

Sony HDR-XR500V The Sony HDR-XR500V is a 1920 x 1080 HD vid Read more

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Reviews and Problems with Sony HDR-XR500

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Overall 4

Sony Disappoints Me Again

A. Tio, Amazon
30 December 2009
  • Summary: BEWARE: Bought it in late September 09...hard drive crashed beginning of December 09. Didn't even last 3 full months. I never dropped or banged it to my knowledge, as a matter of fact, I was always very careful with it. After several attempts to contact Sony support, they confirmed that it was a hard drive failure and wanted $210.00 for labor to fix it in their only customer support center in Texas. Parts are covered under warranty for one year.
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