Summary: The camera in practice is excellent. However, this is absolutely my last Sony product. The service is the worst I have ever experienced. The reps are apathetic at best. Sony does not care about the quality of their service. 3-4 weeks after having the camera for 9 days!!!!! Are you kidding. The camera was used 6 times and started overheating. I am done after 20 years of loyal brand following.
Pros: Quality HD pic for the price. Light. Very good auto focus. Smooth zoom. Decent value. (When it works)
Cons: Camera would overheat and turn off radomly. Horrible support. SONY SERVICE HAS SUCKED! 3-4 WEEKS after 9 days of evaluation.
Horrible resolution stills, very slow PMB software
The Engineer Critic, Amazon
20 October 2011
Summary: Negatives: * The still photos are very low/poor resolution. Sony calls them 3.3MP but the CCD is only 1.6MP. Looks worse than some shots I've taken with an old cell-phone. * 1920x1080 video is extrapolated from a 1.6MP CCD, resulting in some loss of video quality compared to true-HD camcorders.
Summary: This camcorder produces a great picture but it's image stabilizer isn't very good. The thing I record the most is the sailing my wife and I do. I mount the camcorder on a horizon leveling camera mount made for boating. I have used this Handycam to record the last 2 times we sailed. In each recording the video jitters up and down quite often. Even with a brilliant picture this becomes annoying to watch.