Beware of Sony Canada Ltd: Bad customer service for PC-101
Glen Cannon, Amazon
7 January 2003
Summary: I bought my PC-101 from Sony Canada Ltd and in the first three months of use the touchscreen started becoming unreliable: there was a bad connection. I sent the PC-101 in for repair three times in a row. After the second time, I thought it reasonable to expect a new camera from them, or at least a new full one year warranty. They wouldn't budge on a replacement. The PC-101 was out in for repairs for a total of 3 months.