Summary: I bought this camcorder for its blend of feature and good value for price. I used it mainly for auto track days, recording video from a suction mount and it performed adequately, returning good image and sound quality and acceptable battery life. Features like the microphone input jack and the IR remote control were precious in that usage model.
Summary: We had this camera for about 1.5 years before it konked out. We can now only record audio. Every blue moon we'll get video for about a minute before it goes black. My husband works in the film industry and this camera was meant to be used at home for the kiddos and he spent hours researching video equipment before he bought this product.
Summary: Enjoyed it while it was working. In December 2004, I purchased this Sony DCR-HC20 brand new from Best Buy. Less than average use, only the occasional weekend stuff and twice a year vacation. Always exercised great care in handling and kept it in a protected carrying case when not in use.
Like the Camera, but not SONY. Beware of Battery Drain
J. C. Miller "John", Amazon
28 December 2004
Summary: I purchased the HC-40 about 4 months ago. It is a very nice compact camera, great quality pics/videos. However, I too have battery drain problems. Camera won't charge batteries, and the ones I charge in the optional charger I bought are dead within a day (when left in the camera and the camera is turned off). Sony refuses to acknowledge that they are aware of the problem and they say I have to pay $216 for labor since I am past the 3 month labor warranty.
There is a serious battery drain problem with entire line!
Disappointed Sony customer, Amazon
4 December 2004
Summary: I've had my HC20 camcorder for a little over 6 months (just past the extended warranty from my Visa card! Darn it!). Just the other day, I noticed that my camera was dead even though I charged the battery completely just 2 days earlier. So I charged it again last night and it was fully charged and fine. This morning, I turn it on and it has only 8 minutes of recording time left! And I noticed the Camera lamplight is flashing green, which I never noticed before.
Summary: I had the same thing happen with my SONY DCR-TRV19 after exactly one year. So I called the Sony support number. After holding for 45 minutes they told me my warrenty was 12 months parts, 90 days labor. They were nice enought to wave the parts seeing it is a few days past a year but they want $219 for labor!!!!! If you search the web this is a common problem with the SONY DCR-TVR19 / DCR-TRV22 / DCR-TRV33. I realy wish I'd bought a JVC.