Summary: DON'T buy the Sony DCR-DVD408. I bought directly from Sony------had trouble from the begining. I also bought the extened warranty. of course it was out of Sonys warrenty and they would not do anything to help and further more didn't care. So I thought at least I purchased the extended warrenty. I called them and they had me send it to Precision Camera, #3 anngina drive, enfield,ct 06082, my repair order from them was pcr tag number 2487869, the middle of march, 2009.
Summary: I think the camera itselfes is a good one, but unfortunately my model had a malefunction after 2 minutes of operation. During recording it shot off completely and could not be restated at all. So I had to sent the camcorder in to SONY service center. UPS shipping was $ 31,-!!!
Worked Great for a few days..........Then............
John Liner, Amazon
14 September 2007
Summary: Bought this camera for a trip to Disney World in August. Purchasing the camera from Amazon was a pleasant experience and I am pleased with the service I got from them. Once the camera arrived I took the time to read all literature as well as only using Sony disks in the camera. The problem started after using the camera a few times (2-3) when trying to access the disk (remove the disk from the camera) the disk access door will not open.