Summary: I don't have a lot of complaint with the physical aspects of the camera (the size is nice, the controls work well) or with the mid-range quality of the picture (it's a cheap camera so I wasn't expecting crystal-clear video all the time). However, the power issues are really disappointing. The especially frustrating part is, I've used it so little, by the time I discovered the severity of the issue, I'm completely out of the warranty period.
Summary: If you're not already aware, there isn't any support from Samsung. Write, call, email, it doesn't matter, you won't he helped or even answered. I've owned this little POS for just over a year now. It was never very good at the videos it took and now it's dead! My PCs recognized it but my Macs wouldn't. Thank goodness I bought a Panasonic SDR-40P earlier this year.
Summary: I bought this looking for a decent camcorder that I could carry on my motorcycle. I owned it 100 days when it ceased charging the battery. I called Samsung to see if it would be fixed under the warranty. Yeah, right! 90 day warranty! No exceptios! Last Samsung product I'll ever buy!
Summary: Ok, I don't typically write product reviews. But this time, I was moved to do so because of my complete disappointment in this particular video camera. I am not a video snob, and I don't typically trust nah-sayers on theses reviews. However, trust the reviewers here. This camera is not good at anything. I really wanted a good camera that uses flash memory to store footage, so I picked the Samsung because of its middle price figuring it couldn't be that bad.
Summary: The camera itself worked well enough for what I needed it to do....for about three weeks. Then the battery just would not hold a charge. If not plugged into a wall, it would die in seconds. I called the customer support line, waded through the prompts and waited on hold for a tech. We did trouble shooting and they determined that the battery was bad. The tech agreed to send a battery. Three weeks later, no battery.
Summary: The camera itself is fine, but it records in a Samsung proprietary mpeg4 format. This means that you can edit your output only with the Samsung/Cyberlink software, which is vastly inferior to the video editing software available from other companies. This incompatibility means that you become a prisoner to Samsung. I have communicated with Samsung's customer service on this topic, and they do not offer any solution to solve the incompatibility.
Summary: I just lost $45 in restocking fee and 10 priceless days worth of memories. This camera is an absolute waist. Don't buy it! Especially dissatisfying is quality of outcome when filming indoors as well as outdoors if conditions are less than ideal (storm, rain, shooting through the window). My still digital camera's movie option produces better video clips. DO NOT BUY IT!