Broke after 2 years, no way to contact service repair
Paul Terry "paultt", Amazon
6 February 2012
Summary: This camcorder is pretty good. But after owning the camera for 2 years, the shutter is now stuck. It will not close- it's stuck in a 1/2 way position that obscures the bottom half of the lens. The technical support for Panasonic is horrendous. You must fight through a computer voice that understands little of what you say. Eventually, I was given the phone number of a service center in Texas (I live in California.