Great product until it broke, extremely poor service
S. K. Longstaff "Electrical Engineer", Amazon
14 April 2010
Summary: My Camcorder worked great until it broke after 7 1/2 months of light use. I then sent it to be repaired and I am still waiting for it to be returned after 2 1/2 months, which will be after the warranty expires. When I called their repair facility in San Carlos, CA,I was given short status reports after phoning and when I sent emails they never replied.