JVC Does Not Stand Behind Their Products - JVC Lemoncorder
Gunnar Kossatz "Samvado", Amazon
15 August 2006
Summary: I agree with the many other users who have experienced the "Condensation, Operation Paused" defect on their JVC GR-xxxx. Despite numerous others reporting this problem, JVC says its not a recognized problem. I would disagree - it is a recognized problem, but its your problem, not theirs.
Don't buy an Everio if you have a Mac and even on a PC it is bad
Big Tiger, Amazon
27 June 2006
Summary: I have a Mac and this product doesn't work at all with it. The customer support explained to me first that the software for the Mac was on the disk. After I called again they told me that I had to buy a product called Capty that you cannot test like any other usual product of this kind. I spoke to a supervisor and the the answer I got was "OK... OK..". They cannot certify that Capty works.
Summary: I bought this camera solely on its high specifications and the novelty of using files instead of tapes. I was on a three month trek round Asia and the thought of a dual purpose camcorder and still camera was very attractive. I also always take my PowerBook with me for work and the combination was ideal.
Summary: Why aren't negative ratings available? All I have to hear is that the file extensions and audio/video formats are not compatible with most video editing software and I balk. I've been waiting for years for these companies to come up with something like this and they continue to make it complicated for the end users. You guys (Sony, JVC, etc. ...and YES Microsoft!!!
Summary: Although the concept is good, the form factor is a problem. Snaping photos is not easy. Transfering video to a mac is painful and mind boggling that there is no support for this. Swivel broke down in less than a month and JVC should have simply replaced the camera but they have the machine for almost month with no eta on fixing it. The customer service center is horrendous. For the price you expect better all around perfomance as well as customer service.
Excerpt: ...Ho avuto la sfortuna di decidere di acquistare una JVC MC 500. La telecamera è estremamente compatta, dotata di 3 sensori CCD, registra sia su MicroDrive® che su SDCard, fa le foto, registra l'audio. Insomma fa tutto quello che farebbe una telecamera norm ...