Summary: I HAD PURCHASED A NEW CAMCORDA IN 2000, SO I KNOW THE CAM WELL . THE CAM I WAS SENT DID NOT FOCUS . I CALLED THE PERSON ABOUT THE CAM HE SAID IT WORKED PURFECT WHEN HE SENT IT. THEN HE SAID HE WOULD SEND ME A DIFFRENT CAM TO REPLACE IT . HE DID NOTHING. I CALLED AGAIN HE SAID EMAIL THE PROBLEM TO HIM HE WILL MAKE ME HAPPY . I OFFERED MAILING THE CAM BACK TO HIM HE SAID NO HE WILL SEND ME A REPLACEMENT. I HAVENT HEARD ANYTHING BACK . I WAS SCREWED!!!
Summary: We bought our camera new and thought it was GREAT! We took pictures with it mostly and did take some videos of holidays and our kids' programs, ect. Now 2 years and only 6 mini-dv tapes down the line we get an error message stating "head cleaning needed". Well we went out and bought the "needed" head cleaning cassette and ran it through. The next time, and every time since you get into taping about 5 minutes and that same message pops up.
Summary: After purchasing my digital video camera in late November of last year and creating exactly 2 video tapes, the camera stopped working and began generating an E01 error message. After digging out my paperwork, I was dismayed to learn that the warranty covers a year in parts but only 90 days labor. I brought the unit to JVC's recommended service center and was quoted a huge repair bill to re-align and overhaul the camera.