Summary: After waiting several weeks for this item I checked the UPS tracking system and learned that the product was damaged in a train derailment. I emailed back to Amazon and was told they would look into it. A couple of weeks after that I finally got a refund (after I'd had to pay interest on my credit card, of course.) And to top it off, Amazon keeps asking me to review the product, which is kind of pissing me off, really.
Summary: Camera was great until the "Lens cap" error message came on in the middle of recording my son's first band concert. Have emailed JVC about so called free repair which isn't free because you still have to pay for shipping back and forth to repair center. Stay away for JVC.
Summary: I recorded about 5 tapes in this unit and now I get the famous "Lens Cap" error that seems to plague JVC Camcorders. It will record audio, but no video. This Camera is not on the JVC repair list. What a piece of junk. Customer Support is a mis-nomer with JVC. They know they have a problem, but refuse to even listen. Do not buy a JVC camcorder.
Summary: JVCs are great if you don't need any accessories or never need customer service. if you do you are in trouble. I bought a JVC video recorder last year and despite it being new it came without most of the accessories offered with it--things you'll probably need such as the cable to connect it to the TV and the one to connect it to the computer.
Summary: I received this camera as a gift and after 15 magical minutes recording with it, I ran into an error message: "Unit in safeguard mode - remove & reattach battery." I did what I was told. Several times. Same message. Argh! (to my husband's chagrin, I read the user's manual completely before using it to avoid such a problem...why is this happening to me?!